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#2 QoL Data Parse Error

v1.0_(example)
closed
Michael Truog
None
5
2015-06-04
2015-06-03
E Hines
No

This has been a very good tool, including the current iteration, v 0.73b. However, suddenly it's giving me a "QuantumOnline.com data parse failed" error, with an instruction to see the error log "...\PreferredSearch.exe.log." No such log is generated, though. I'm hoping this can be fixed easily; I'd like to be able to resume using it.

Eric Hines

Related

Bugs: #2

Discussion

  • Michael Truog

    Michael Truog - 2015-06-03

    I have been unable to replicate this problem with v0.73b. If you have a problem accessing the http://quantumonline.com website, that might be related to this error. If they had a temporary data problem they corrected (their data is hand-entered) then the error shouldn't occur if you try again. If your login data is stale in a way that has changed on the QuantumOnline website (this has happened sometimes in the past, but is a rare occurrence), you should find a file named "cookies.txt" which is located in different locations depending on the version of Windows (Vista and recent versions should be at: C:\Users\YOURUSERNAME\AppData\Local\VirtualStore\Program Files\Preferred Search\cookies.txt if you enter your username for YOURUSERNAME) and delete the file, then restart the PreferredSearch application (after restarting you will need to enter your login information which must be correct for http://quantumonline.com). Tell me if you continue to have problems.

     

    Last edit: Michael Truog 2015-06-03

    • E Hines

      E Hines - 2015-06-03

      Mr Truog,

      I just tried it again, after uninstalling and reinstalling v0.73b. I got
      the same error.

      I've had no problem logging in to QuantumOnline. I did find the error
      log; it's in the same file as the cookies.txt, rather than in the dialog
      box's claim; here are the contents:

      Traceback (most recent call last):
   File "PreferredSearch.py", line 1089, in updateDatabase
   File "QuantumOnline.pyo", line 131, in getAllPreferreds
   File "QuantumOnlineData.pyo", line 251, in processAllPreferreds
QuantumOnlineParseException: QuantumOnline.com data parse failed

      That's repeated 7 more times.

      What should I see in the cookies.txt? It's timestamped May 2013, and
      I've used used PreferredSearch several times since.

      Thanks for your help.

      Eric Hines

      On 6/3/2015 17:45, Michael Truog wrote:

      I have been unable to replicate this problem with v0.73b. If you have
      a problem accessing the http://quantumonline.com website, that might
      be related to this error. If they had a temporary data problem they
      corrected (their data is hand-entered) then the error shouldn't occur
      if you try again. If your login data is stale in a way that has
      changed on the QuantumOnline website (this has happened sometimes in
      the past, but is a rare occurrence), you should find a file named
      "cookies.txt" which is located in different locations depending on the
      version of Windows (Vista and recent versions should be at:
      C:\Users\YOURUSERNAME\AppData\Local\VirtualStore\Program
      Files\Preferred Search\cookies.txt if you enter your username for
      YOURUSERNAME). Tell me if you continue to have problems.

      [bugs:#2] http://sourceforge.net/p/preferredsearch/bugs/2 QoL Data
      Parse Error

      Status: open
      Group: v1.0_(example)
      Created: Wed Jun 03, 2015 09:52 PM UTC by E Hines
      Last Updated: Wed Jun 03, 2015 09:52 PM UTC
      Owner: nobody

      This has been a very good tool, including the current iteration, v
      0.73b. However, suddenly it's giving me a "QuantumOnline.com data
      parse failed" error, with an instruction to see the error log
      "...\PreferredSearch.exe.log." No such log is generated, though. I'm
      hoping this can be fixed easily; I'd like to be able to resume using it.

      Eric Hines

      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/preferredsearch/bugs/2/
      https://sourceforge.net/p/preferredsearch/bugs/2

      To unsubscribe from further messages, please visit
      https://sourceforge.net/auth/subscriptions/
      https://sourceforge.net/auth/subscriptions

      --
      There are two potential violators of man’s rights: the criminals and the government. The great achievement of the United States
      was to draw a distinction between these two — by forbidding to the second the legalized version of the activities of the first.
      --Ayn Rand

       

      Related

      Bugs: #2

  • Michael Truog

    Michael Truog - 2015-06-04

    Uninstalling and Installing again doesn't remove the cookies.txt file (Windows doesn't take care of this, and the cookies.txt file is used in later logins to QuantumOnline despite installing new versions of PreferredSearch, it is a file storing the cookies QuantumOnline wants to facilitate their login). You will need to remove the cookies.txt file manually by deleting the file and restarting the PreferredSearch application after the cookies.txt file is deleted.

     

    Last edit: Michael Truog 2015-06-04

    • E Hines

      E Hines - 2015-06-04

      Mr Truog,

      Deleting the cookies.txt file did the trick.

      I've been using that file for two years--what might have changed that
      would have made the file useless today?

      Thanks for your help.

      Eric Hines

      On 6/3/2015 19:25, Michael Truog wrote:

      Uninstalling and Installing again doesn't remove the cookies.txt file
      (Windows doesn't take care of this, and the cookies.txt file is used
      in larger logins to QuantumOnline despite installing new versions of
      PreferredSearch, it is a file storing the cookies QuantumOnline wants
      to facilitate their login). You will need to remove the cookies.txt
      file manually by deleting the file and restarting the PreferredSearch
      application after the cookies.txt file is deleted.

      [bugs:#2] http://sourceforge.net/p/preferredsearch/bugs/2 QoL Data
      Parse Error

      Status: open
      Group: v1.0_(example)
      Created: Wed Jun 03, 2015 09:52 PM UTC by E Hines
      Last Updated: Wed Jun 03, 2015 10:45 PM UTC
      Owner: nobody

      This has been a very good tool, including the current iteration, v
      0.73b. However, suddenly it's giving me a "QuantumOnline.com data
      parse failed" error, with an instruction to see the error log
      "...\PreferredSearch.exe.log." No such log is generated, though. I'm
      hoping this can be fixed easily; I'd like to be able to resume using it.

      Eric Hines

      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/preferredsearch/bugs/2/
      https://sourceforge.net/p/preferredsearch/bugs/2

      To unsubscribe from further messages, please visit
      https://sourceforge.net/auth/subscriptions/
      https://sourceforge.net/auth/subscriptions

      --
      There are two potential violators of man’s rights: the criminals and the government. The great achievement of the United States
      was to draw a distinction between these two — by forbidding to the second the legalized version of the activities of the first.
      --Ayn Rand

       

      Related

      Bugs: #2

  • Michael Truog

    Michael Truog - 2015-06-04

    It seems to be a problem with the QuantumOnline authentication system changing causing an authentication failure, but the failure should be within the QuantumOnline server (it lacks backwards compatibility and must be assuming the client cookies won't get that old). It should not be a problem expiring old cookie data, since that should be handled normally in PreferredSearch.

     

  • Michael Truog

    Michael Truog - 2015-06-04

    It would be helpful if you would change your review to not have the error output. That shouldn't be normal operation of the application. Closing this bug for now, since the problem is resolved.

     

    • E Hines

      E Hines - 2015-06-04

      Done.

      Again, thanks for your help.

      Eric Hines

      On 6/3/2015 23:24, Michael Truog wrote:

      It would be helpful if you would change your review to not have the
      error output. That shouldn't be normal operation of the application.
      Closing this bug for now, since the problem is resolved.

      [bugs:#2] http://sourceforge.net/p/preferredsearch/bugs/2 QoL Data
      Parse Error

      Status: open
      Group: v1.0_(example)
      Created: Wed Jun 03, 2015 09:52 PM UTC by E Hines
      Last Updated: Thu Jun 04, 2015 02:59 AM UTC
      Owner: nobody

      This has been a very good tool, including the current iteration, v
      0.73b. However, suddenly it's giving me a "QuantumOnline.com data
      parse failed" error, with an instruction to see the error log
      "...\PreferredSearch.exe.log." No such log is generated, though. I'm
      hoping this can be fixed easily; I'd like to be able to resume using it.

      Eric Hines

      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/preferredsearch/bugs/2/
      https://sourceforge.net/p/preferredsearch/bugs/2

      To unsubscribe from further messages, please visit
      https://sourceforge.net/auth/subscriptions/
      https://sourceforge.net/auth/subscriptions

      --
      There are two potential violators of man’s rights: the criminals and the government. The great achievement of the United States
      was to draw a distinction between these two — by forbidding to the second the legalized version of the activities of the first.
      --Ayn Rand

       

      Related

      Bugs: #2

  • Michael Truog

    Michael Truog - 2015-06-04
    • status: open --> closed
    • assigned_to: Michael Truog
     

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