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Hello, The Posxp system has been good, however I am having trouble printing or copying and pasting my stock or inventory information. In addition, it seems like I cannot export my stock or inventory data or information to my computer. The only data or information I'm able to export to my computer is from Journal but not Stock (inventory info). I have attached a photo of what I can not export, print, copy, and paste which is again the stock information. I have my POSXP in Spanish, so Stock will appear...
There was an old desktop application, but if you bought the app you must have the new one. The help section is here https://sourceforge.net/p/posxp/wiki/help/ and you should see a screen like the one in the help section. Unfortunately I can't help you in this way, if you want we can arrange a teamviewer session on your machine, I can't do more than this. Please email me by clicking on the Report a Bug link in the About section inside the app settings.
There was an old desktop application, but if you bought the app you must have the new one. The help section is here https://sourceforge.net/p/posxp/wiki/help/ and you should see a screen like the one in the help section. Unfortunately I can't help you in this way, if you want we can arrange a teamviewer session on your machine, I can't do more than this. Please email me by clicking on the Report a Bug link in the About section inside the app settings.
ive downloaded another POS software and it works ? not sure why it's not working on your software is there another download that needed to be done I've purchased this app twice already but still not working I've looked at the help section on the website, but it looks like an older version as my screen looks different.
I'm sorry but I can't help you remotely, try with another computer or with another printer if you can, this is a problem with your device or your system. If you have other questions send me an email.
okay then the printer is not showing at all in the device box
hi apologies its shows in the Plugin box but I'm unable to edit screen
What do you mean with "edit screen"? You can't edit anything in the Plugin box...
I'm sorry but I don't know what the problem could be. Try a factory reset by following these steps: https://stackoverflow.com/questions/49513286/how-to-reset-epson-tm-t88v-to-the-factory-factory-settings If that doesn't fix the problem the best way is to contact a local Epson dealer, they can give you support usually for free.
I've selected the vendor mode, but it still doesn't show up in the devices box its also telling me that its "offline or receive buffer full" on the printout.
This is very strange, did you follow this guide step by step? https://sourceforge.net/p/posxp/wiki/epsonusbconfig/ Please make sure the printer is in vendor mode. Did you experience any problem while executing those steps?
This is very strange, did you follow this guide step by step? https://sourceforge.net/p/posxp/wiki/epsonusbconfig/ Please make sure the printer is in vendor mode.
hi ive setup the printer but its still not showing up on the devices box
Hi, please follow these steps: https://sourceforge.net/p/posxp/wiki/help/#printer If you still have problems let me know. Thanks
hi i cant see my epsom TM88V printer and cash draw in the devices box it shows up on my control panel but not on the posxp software
Hi, unfortunately this is not possible, please turn off the printer to avoid ticket printing.
Comment faire pour solder un ticket sans imprimer de reçu ? Merci d'avance
Impression recu
I see what you mean, unfortunately is not possible to personalize the payout line text neither to add a text line after a payout line. You can try to put a payment with the text "Pricepool Payout" it will printed in the bottom of the receipt or you can use product refunds...
Hey @alberto. I mean, like you can Insert a Fee for a Tournament and a Fee for the Pricepool and if someone wins the Turnament that you can set a Payout with the Text: Pricepool Payout for example. Greetings from Dortmund eSports!
Hi, you can export to CSV from Excel. I'm not sure what you mean about the second question: you can always set a manual amount for a payout; you can't put a payout inside a speed button. Hope it helps
Hey, Is it possible to Add an CSV export for the Reports and to create a function to Set a Button for a Payout with an manual amount of money?
hi Alberto, would you be able to allow using pre-set $discount shortcut buttons multiple times in the same transaction? this will at least be a temporary work around until the mix and match discount feature is available one day thank you
No, it's not possible, but you can just turn off the printer.
No, it's not possible. The only way is to just turn off the printer.
Est il possible de solder un ticket sans imprimer systématiquement le reçu papier ?
Go to the journal page. Open the charms bar. If you don't know hot to open the charms bar see here https://www.youtube.com/watch?v=9bVoVrYv-RQ Tap Settings on the charm bar while on the journal page and then tap Options. Press the Reset Daily button to clear daily reports. This will also delete the documents report and the ability to view and print any old document. Press the Reset Total button to clear total reports. This will delete everything.
Go to the journal page. Open the charms bar. If you don't know hot to open the charm bar see here https://www.youtube.com/watch?v=9bVoVrYv-RQ Tap Settings on the charm bar while on the journal page and then tap Options. Press the Reset Daily button to clear daily reports. This will also delete the documents report and the ability to view and print any old document. Press the Reset Total button to clear total reports. This will delete everything.
lo instale un windows rt tablet y no consigo como hacer un cierre diario de las ventas
Hi, I'm afraid but unfortunately this is not possible. If you have a backup, an export or a print you can use that. I should insert a confirmation dialog to avoid this situation. Regards
Hi! quick question. my girlfriend accidentally did a total reset. can I somehow undo it? or is there any way to get the erased data back? thanks, -Alex
Hi, there is a way but it involves some advanced user steps. Please email me. You can find my email in the Microsoft Store app page or inside the app by clicking on the Report Bug link under Settings -> About
Hi, there is a way but it involves some advanced user steps. Please email me. You can find my email in the Microsoft Store app page or inside the app by clicking on the Report Bug link under Settings -> About
First of all, congratulations on the program. As simple as it is practical and useful. The only problem I encountered is the inability to import the entries of an excel or cvs file. I run a tobacconist's and I would use the program only as a calculator with a barcode reader. However, inserting a reference at a time is very long (I have about 450 different products) and even more complicated in the event of a change in the prices of a series of products (eg cigarettes). Was it I who did not find the...
Thanks
Yes of course.
Is this program touch screen compatible? I would like to use it without the mouse.
Hi, sorry for late response but I didn't receive the notification. there was a bug introduced in version 1.14.28 and fixed in 1.14.29. https://sourceforge.net/p/posxp/wiki/changelog/ Please make sure you have the latest version 1.14.29, you can check the app version by going in Settings -> About. If you don't have the latest version go to the Microsoft Store app and manually check for updates. Then try to make a backup from a 1.14.29 and restore it. If you still have problems let me know. Regard...
Hi, unfortunately that feature is not present. It was scheduled like it was in the old desktop applications but it has never been worked. I don't know if or when it'll be available. https://sourceforge.net/p/posxp/issues/8/ thanks for your feedback
Hello! I am trying to export the menu into a new account on windows 10. When I backup the data it is fine. When I attempt to restore it, POSXP states to restart the program. I restart the program but everything is blank. Any ideas what it could be
Hi Is it possible to protect the Reports and the Journal whit a passoword? it would be nice if not every one could get a look at all the stats. Thx
Thanks, but no need for donations, the app is paid.
That's great. is it possible to support your great tool with a donation?
I checked and it takes some time to implement this feature. I'll put it in the queue of things to do.
Did you already found an option to eneble this feature? that would bi perfect :-)
Now it works, many thanks. One last Question, is it possible to show the Tax amount when the Tax is includet in the Price?
That would be perfect. Thank you very much
Great! Unfortunately, at the moment that is not possible. The only way is to switch off the Price Includes Tax option and use prices without tax. Please refer to the user manual: https://sourceforge.net/p/posxp/wiki/help/#tax-calculation But I can enable this feature quite easily, I'll have a look at it...
Great! Unfortunately, at the moment that is not possible. The only way is to switch off the Price Includes Tax option and use prices without tax. Please refere to the user manual: https://sourceforge.net/p/posxp/wiki/help/#tax-calculation But I can enable this feature quite easily, I'll have a look at it...
Ok, good. Now try to follow these steps to configure the printer USB port: https://sourceforge.net/p/posxp/wiki/epsonusbconfig/
Yes, and now it works. Now i have replaced the Driver bud i still cant prit the Receipt... what must i do in the app after it? Thx for your help
Did you run zadig as an administrator?
hi, i have an EPson TM-20III when i follow the instuctions to set it, there came an Error when i try to replace Driver... what can i do now?
Hi, If I remember correctly this problem was present in Windows 8.1 and was due to the fact that you have a small screen for example a 8 inch display of a tablet. Try to put the device in landscape (horizontal) orientation so that it is wider and the Settings button should be displayed. If you can, I also suggest to update the device to Windows 10, because the Windows 10 version of the app has many new features! And it works better overall. As you can see from the change log the Windows 8.1 packages...
Hi, i can't find the settings in the German version. Did i need Windows 10 (now Windows 8.1) to see it in the top bar? Thx
Yes, the app supports the following Epson printers connected via USB cable: https://sourceforge.net/p/posxp/wiki/help/#printer
Hi, PLease can you cinfirn if software is compatable with the epsin recipt printer
Probably not. But you can try to attach any printer that supports the ESC/POS language which is the most used protocol and was introduced by Epson. If you want to try to use an ESC/POS compatible printer follow the same instructions for Epson printers and see if it works: https://sourceforge.net/p/posxp/wiki/help/#printer
Hi, is your app compatiable with any other printers than Epson now....?
Oke, thx for the respons. I hope this is gone be one of the next features.
I'm sorry it's not possible. There isn't even a way around. I have to find a fix for this.
I'm sorry it's not possible. There isn't even a way around. I've to find a fix for this.
hello, i use this system for a bar setting but our waiters can drink for free but i want to log it in the system for inventory i try for 100% discount but it dont work is there a way
Hi, please follow these instructions to the letter: https://sourceforge.net/p/posxp/wiki/help/#printer
hi, i have an Epson TM-T20II Printer, the test print is okay, but i cant print a receipt from POSXP
changelog
Could you please send the backup file that is causing problems to info@posxp.com?
This was asked many times by other users and I'm considering how to fit it with the existing layout. Anyway it's been queued on the list of things to do, a partial list is here https://sourceforge.net/p/posxp/issues/
The back up and restore seems to wipe out the stock. If I back up the data and then restore, The stock is empty. Am I doing something wrong?
Just a thought, it would be nice to be able to upload our own images (icons) to the list of icons for the buttons
It works! Thanks so much
I was able to find a workaround, now every non-printable character on Epson printers will be mapped to an empty space instead of a ?. I released an update (1.14.28) that includes the above fix. See the changelog. Your app will be updated automatically in the next 24 hours. You can see the version you're running in any of the settings pages, on the About tab.
changelog
Thank you, Alberto. I love the program. It solves so many problems for me opening a restaurant in Costa Rica.
Ok give me some days to test that utility I'll let you know.
Having no symbol would work the best. Everyone will know it is in colones. I am a newbie at this point. If you guide me to where I can change the ? to white so nothing shows, I will try to figure it out. Jerry
Unfortunately the colon symbol is not available in any code page, so you need to create a bitmap of it and upload it to the printer. Basically what you need to do is to remap the ? character to a custom defined character you design pixel by pixel. You can also remap the ? to a completely white char thereby removing the ?. After that you need to select the user-defined code page which is 255. You can easily create a custom character and select the user-defined code page by using the TM font runner...
I attached a screen shot of the language settings, application showing the ₡ symbol and the receipt showing a ? in place of the symbol.
How is your Windows language configured? Please go to Control Panel -> Clock and Region -> Region In the window that opens click on Additional settings... and then on Currency Please post a picture of those 2 windows like the one I attached here
Please can you provide the information I requested?
I have the Epson TM'T20ll and I want it to either print the Costa Rican colon symbol ₡ or better yet no currency symbol. I know the printer needs to be reprogrammed. I just don't know where to start. The program displays the symbol with the Spanish language setting, but prints a ? on the receipt. Jerry
Hi, the Windows 10 system requirements are enough to run this app, I can't see any specific requirement. More RAM than the minimum 1Gb would be better but I guess on the market the minimum RAM you can find is well above that. I suggest to concentrate more on the interfaces, make sure there is at least a USB port, bluetooth, Wifi of course. Unless you need a tablet for a specific use (like a small screen tablet for thekitchen) I suggest a 2-in-1 like the Surface Go. https://www.microsoft.com/en-u...
Hi, the Windows 10 system requirements are enough to run this app, I can't see any specific requirements. More RAM than the minimum 1Gb would be better but I guess on the market the minimum RAM you can find is well above that. I suggest to concentrate more on the interfaces, make sure there is at least a USB port, bluetooth, Wifi of course. Unless you need a table for a specific use (like a small screen tablet for kitchen) I suggest a 2-in-1 like a Surface Go. https://www.microsoft.com/en-us/win...
I am getting ready to buy a Windows tablet for the app. I need to know the system requirements, especially memory. Jerry
Your app is probably in the 7 days trial period, when this period will end you need to buy the app. There are no difference between the trail period app and the full app.
Alberto, thank you so much for the fast and complete response. I realize now that I want the side dishes to have a one cent value. Otherwise they won't show up in the sales report. It will be important to keep track of which side dish the customer chose for their combo. Also, I saw a reference to a premium version. Can I purchase a premium copy or donate to your effort? Jerry
In the pizza examples the toppings are added as TEXT lines programmed on a speed button. see text transactions. Depending on what you want to achieve you can use text lines or add some transactions with discounts to make a combo package speed button. Please let me see an example ticket of what it should be like and I'll let you know what you can do. See also this thread: https://sourceforge.net/p/posxp/forum/windows8/thread/0999ae07/
In the pizza examples the toppings are added as TEXT lines programmed on a speed button. see text transactions. Depending on what you want to achieve you can use text lines or add some transactions with discounts to make a combo package speed button. Please let me see an example ticket of what it should be like and I'll let you know what you can do.
In the pizza sale example the toppings show as zero value. When I try to add a stock item without price, it doesn't show up on the sales ticken. Our sides are included in the combo package so they need to show up without a price. Jerry