omfgppc - 2009-03-10

inement & Polishing =3D=3D
+ =3D 16.1 Ensure Client Satisfaction  16.2 Minor Enhancements  16.2.1 Scri=
pting16.2.2 Screens16.3 Next Steps =3D
+ =3D=3D 17 On-Going Support =3D=3D
+ =3D 17.1 Business Audit17.1.1 Should we productize business audit? =3D
+ =3D=3D 18 Addendum =3D=3D
+ =