If you are posting multiple cash receipts, you will only get the prompt to print the Journal if you go through Accounting > Accounts Receivable > Cash Receipt > Post. Both of the other ways - workbench and edit list do not give you that prompt unless you post one at a time. We don't want a Journal for every Cash Receipt entered.
Steps to Reproduce:
See description and also see Forum discussion # 1051.
For the entire bug information, please visit