Brian Smith - 2008-06-09

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The "Error: Compatible version of POPFILE not found!" error message might mean that your anti-virus program has deleted one of POPFile's program files.

I have updated POPFile's diagnostic utility to check this. You can get the improved utility here:

http://www.sugelan.co.uk/popfile/download/test/pfidiag.zip

To run the utility and generate a full report use the command:

pfidiag.exe /full

Another way to use the new utility is to overwrite the existing utility (the default location is C:\Program Files\POPFile\pfidiag.exe) with the new version from the zip file. You can then use the Start Menu to run a full diagnostic report:

Start -- All Programs -- POPFile -- Support -- PFI Diagnostic utility (full)

If you attach the report here or send it to me (brian at getpopfile.org) I should be able to explain what is going wrong and tell you how to fix it.

Brian