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From: Rob F. <ro...@fa...> - 2003-04-02 19:21:18
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> Because, contrary to how this thread might look, we *do* get plenty of
> useful feedback. There are stretches of days at a time where all of
> the feedback is redundant and hardly useful, but fortunately they
> aren't contiguous. :-)
>
> Ethan
Exactly.
I want to say that we DO appreciate ALL feedback from our users. You're
right that there isn't a lot of discussion and/or reporting of bugs and
such on the mailing list. I gets MANY IMs each day from people who usually
all say the same thing.
We don't mean to come off as sounding rude. Sometimes we've just had a bad
day, are sick, or have been bombarded all day with the same question. I
think that we (gaim) have one of the more approachable development teams in
comparison to some of the other projects out there.
We usually try to take the time to listen to what you've got to say.
Granted, a lot of times when I get an IM, I respond very shortly and just
sa "busy. email me." I don't do this to be rude, but I have a regular job
where I have to get things done, so I just send people to e-mail. I do,
however, reply to their message eventually.
We like the fact that we allow people to use our CVS, to help out with
development, and to talk to us and join in on discussions about it. That's
what open source is all about. That's what having a good project is all
about.
I think that after this week, everything will be cool and back to normal. I
think we're all just getting anxious. We're already behind our initial
schedule on releasing 0.60. We, as developers, want it released just as
much as you, as the users, do.
After that, we can kick back and have a nice {cold|warm} glass of
{beer|milk|soda} and enjoy the world again.
This has been a public service announcement by a rambling idiot. ;-)
Rob
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