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"Not Authorized" error after reinstalling

2007-04-02
2013-01-14
  • master_daedalus

    master_daedalus - 2007-04-02

    I am using Gaim as a client to our corporate Intranet chat server and it was working great.  However, I just reinstalled my OS and when I try to connect to that chat server again I get a "not authorized" message.  I enabled debug tracing and near as I can figure the client and server exchange some sort of keys.  So, my guess is that with the reinstall my gaim has a new key, but the server stored the old key.  Can anyone confirm/deny that assumption?  Is there a way to fix this on the client end, or do I have to get the admins to do some work?

    Thanks,

    Isaac

     
    • Daniel Atallah

      Daniel Atallah - 2007-04-02

      Which protocol is this with?

       
    • master_daedalus

      master_daedalus - 2007-04-03

      It's the Jabber protocol.

       
      • Etan Reisner

        Etan Reisner - 2007-04-05

        Post the Debug Window XML output of your trying to connect.

         
    • master_daedalus

      master_daedalus - 2007-04-11

      jabber: Sending: <?xml version='1.0' ?>
      jabber: Sending: <stream:stream to='192.168.200.74' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0'>
      jabber: Recv (573): <?xml version='1.0' encoding='UTF-8'?><stream:stream xmlns:stream="http://etherx.jabber.org/streams" xmlns="jabber:client" from="cvchat" id="60ef398b" xml:lang="en" version="1.0"><stream:features><starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls"></starttls><mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><mechanism>PLAIN</mechanism><mechanism>CRAM-MD5</mechanism><mechanism>DIGEST-MD5</mechanism><mechanism>ANONYMOUS</mechanism></mechanisms><auth xmlns="http://jabber.org/features/iq-auth"/><register xmlns="http://jabber.org/features/iq-register"/></stream:features>
      jabber: Sending: <starttls xmlns='urn:ietf:params:xml:ns:xmpp-tls'/>
      jabber: Recv (50): <proceed xmlns="urn:ietf:params:xml:ns:xmpp-tls"/>
      jabber: Sending (ssl): <stream:stream to='192.168.200.74' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0'>
      jabber: Recv (ssl)(512): <?xml version='1.0' encoding='UTF-8'?><stream:stream xmlns:stream="http://etherx.jabber.org/streams" xmlns="jabber:client" from="cvchat" id="60ef398b" xml:lang="en" version="1.0"><stream:features><mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><mechanism>PLAIN</mechanism><mechanism>CRAM-MD5</mechanism><mechanism>DIGEST-MD5</mechanism><mechanism>ANONYMOUS</mechanism></mechanisms><auth xmlns="http://jabber.org/features/iq-auth"/><register xmlns="http://jabber.org/features/iq-register"/></stream:features>
      sasl: Mechs found: PLAIN CRAM-MD5 DIGEST-MD5 ANONYMOUS
      jabber: Sending (ssl): <auth xmlns='urn:ietf:params:xml:ns:xmpp-sasl' mechanism='DIGEST-MD5'/>
      jabber: Recv (ssl)(212): <challenge xmlns="urn:ietf:params:xml:ns:xmpp-sasl">cmVhbG09ImN2Y2hhdCIsbm9uY2U9IlVZZi9wVmZqVWttU1J2aVNnMmVQT01MM01sTDlPc0pvL29wSU0vOUIiLHFvcD0iYXV0aCIsY2hhcnNldD0idXRmLTgiLGFsZ29yaXRobT0ibWQ1LXNlc3Mi</challenge>
      sasl: DIGEST-MD5 client step 2
      jabber: Sending (ssl): <response xmlns='urn:ietf:params:xml:ns:xmpp-sasl'>dXNlcm5hbWU9ImlzYWFjLndhZ25lciIscmVhbG09ImN2Y2hhdCIsbm9uY2U9IlVZZi9wVmZqVWttU1J2aVNnMmVQT01MM01sTDlPc0pvL29wSU0vOUIiLGNub25jZT0iRW5KUHF4ZVdkNGpEY0lDMjVpU3piOVNzbFZiejkxaTFWbG1GdmxVQmpaND0iLG5jPTAwMDAwMDAxLHFvcD1hdXRoLGRpZ2VzdC11cmk9InhtcHAvMTkyLjE2OC4yMDAuNzQiLHJlc3BvbnNlPWUzYjgzODc2ZTY1ZmM3MDIxYjUyYzlhOTkyMWRiMjIy</response>
      jabber: Recv (ssl)(77): <failure xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><not-authorized/></failure>
      account: Disconnecting account 0x813e988
      connection: Disconnecting connection 0x85fbea8
      connection: Destroying connection 0x85fbea8