Menu

new Pidgin 2.0.0 + Vista = crash?

J.L.
2007-05-04
2013-01-14
  • J.L.

    J.L. - 2007-05-04

    Very strange.  Just installed v2.0.0 final (no GTK) for my Windows Vista Ultimate box and it crashes upon start up.  I experienced absolutely no problems running any previous beta versions.  If it helps, I had v2.0.0b7 + GTK+ v2.10.11b at the time of install.

    Vista reports the following:

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    pidgin.exe
      Application Version:    2.0.0.0
      Application Timestamp:    463acc2c
      Fault Module Name:    msvcrt.dll
      Fault Module Version:    7.0.6000.16386
      Fault Module Timestamp:    4549bd61
      Exception Code:    c0000005
      Exception Offset:    0000ecd5
      OS Version:    6.0.6000.2.0.0.256.1
      Locale ID:    1033
      Additional Information 1:    8d13
      Additional Information 2:    cdca9b1d21d12b77d84f02df48e34311
      Additional Information 3:    8d13
      Additional Information 4:    cdca9b1d21d12b77d84f02df48e34311

     

     
    • J.L.

      J.L. - 2007-05-04

      FYI ... back to running beta7 and all is fine again.

       
    • Elphie

      Elphie - 2007-05-05

      I hope this helps...anyway, i had the same problem, and what i did to correct was i did a clean install, as in, i installed pidgin to an entirely new directory from where the beta was, otherwise it almost always seems to throw up - try that and see if it works :) 

       
    • ikoul

      ikoul - 2007-05-05

      For what it's worth, I'm also on Vista Ultimate, and I upgraded from beta 7 (and before that 6, etc...) just fine. I update GTK each time as well, but I never do clean installs. But I did had this problem before with a beta 2 or 3... and a clean install fixed it. Then I just replaced the logs and stuff in the %appdata%\gaim (I guess you'd do \purple now) folder, and it all worked out. So, if you ever get the problem again, try that.

       
      • J.L.

        J.L. - 2007-05-08

        well I've tried several of the suggestions with out any luck.  Deleting the old .purple director did the trick however.  Also this issue appears not isolated to Vista only, as I see the same problem in the other thread on Win XP.  Very weird, because re-installing beta7 works just fine without having to do the above.