Thread: [Phpwiki-talk] Meta: non-member posts....

SourceForge Headquarters 225 Broadway Suite 1600 San Diego, CA 92101 +1 (858) 422-6466

OK, so I tried to contact the list owner and haven't received any
replies.  I submitted a ticket to the SF.net admins, but they won't
step in unless I try to do something like take over the project
entirely.  As the project itself isn't abandoned, it's just an issue
with the active listserver, this seems like a completely inappropriate
thing to try.  Is there anyone with administrative access to the
listserver?

-alan

---------- Forwarded message ----------
From: SourceForge.net <no...@so...>
Date: Nov 29, 2005 12:42 PM
Subject: [ alexandria-Support Requests-1368337 ] ML services issue
To: no...@so...

Support Requests item #1368337, was opened at 2005-11-28 11:01
Message generated for change (Comment added) made by burley
You can respond by visiting:
https://sourceforge.net/tracker/?func=3Ddetail&atid=3D200001&aid=3D1368337&=
group_id=3D1

Please note that this message will contain a full copy of the comment threa=
d,
including the initial issue submission, for this request,
not just the latest update.
Category: Project Mailing Lists/Archives/Services
Group: First Level Support
>Status: Closed
Priority: 5
Submitted By: Alan Hoyle (alanhoyle)
Assigned to: David Burley (burley)
Summary: ML services issue

Initial Comment:
I am a SourceForge user, alanhoyle, on a couple of
projects (OperaHotlist2HTML primarily).  I also use
phpwiki.

The phpwiki-talk list has been getting spammed by non-
list members.  I made a request to the list and have
attempted to contact the list owner in order to change
the setting for posts by non-list members:  either to
require moderation or reject them outright, but I
haven't received any response from the owner/moderator.
I also posted to the list itself, and all responses
were positive.

Can this change be made by an administrator?

Thanks, alan

----------------------------------------------------------------------

>Comment By: David Burley (burley)
Date: 2005-11-29 12:42

Message:
Logged In: YES
user_id=3D597273

Greetings,

We do not step into project administration issues. If the
project won't make the change, you're only option to make it
yourself is to request an Abandoned Project Takeover and to
then make the change. Short of that, either unsubscribe from
the list or do some additional local filtering on mail from
that list.

Thank you,

David Burley
Senior Second Level Support Technician, SourceForge.net

----------------------------------------------------------------------

Comment By: David Burley (burley)
Date: 2005-11-29 12:42

Message:
Logged In: YES
user_id=3D597273

Greetings,

To attempt to takeover an existing project you must submit a new
project registration using the same UNIX name that you desire
(whether the project is taken or not does not matter). To submit
a new project registration, log in to the SourceForge.net website
and then use the Create Project link under the Projects toplevel
navigation option.

Do note that this process can take some time (typically up to 3
weeks), and that if you are in a hurry, you may be best served by
registering a new project with a unique UNIX name. Should you
require further assistance, please submit a new Support Request.

This process also applies to users who have lost control of their
projects due to another developer hijacking the project or losing
access to their old user account.

Thank you,

SourceForge.net Support

----------------------------------------------------------------------

Comment By: Erich Zigler (zigler)
Date: 2005-11-28 16:50

Message:
Logged In: YES
user_id=3D1243797

Greetings,

This canned response is used by the SourceForge.net team to
convey information about how this Support Request will be
handled.  Please read the entirety of this comment before taking
any further action; information enclosed in this comment will
help you to ensure that you have an excellent support experience.

The SourceForge.net team takes all reported issues seriously; we
will work to provide you a complete, accurate, and timely
response to your inquiry.  Information about our support policies
and procedures may be found at:
https://sourceforge.net/docman/display_doc.php?docid=3D11230&group_id=3D1

ABOUT THIS ISSUE: Based on the initial review of this request, we
have determined that this issue will be considered to have
Moderate Priority (this is signified by the summary line we use
on this request, not by the Priority setting on this request).
Issues within this category typically include service questions,
usage problems, Compile Farm usage or system issues, statistics,
and specialized requests (such as those requiring significant
administrative overview, or which require the development of a
custom solution).  A description of this class of issues may be
found at:
https://sourceforge.net/docman/display_doc.php?docid=3D11230&group_id=3D1#i=
ssueclass_moderate

TRIAGE PROCESS: The initial review of this issue has resulted in
a member of the SourceForge.net staff determining who should
process this issue, and a change in the Priority, Summary,
Assignee, Group and Category settings for this request.

WHAT TO EXPECT: Issues of this nature will typically be reviewed
again by the assigned member of the SourceForge.net team within 5
business days (the SourceForge.net team works at least Monday
through Friday, 9am to 5pm Pacific, excepting holidays).  Within
our next response, we will typically request additional
information about the problem you have reported, or provide you
specific troubleshooting instructions.  Please wait patiently for
our next review of, and response to, this request.

INQUIRING ABOUT THE STATUS OF THIS ISSUE: Should you have
questions or concerns regarding the status of this issue, simply
add a comment to this support request.  All comments you post to
this support request will be received by the SourceForge.net team
member who has been assigned this issue.  Please do not submit a
second support request about this issue (add a comment to this
request instead), and do not attempt to contact the assignee of
this request via email; all additional information or comments
about this request should be posted as a comment to this request.

Thank you,

SourceForge.net support

----------------------------------------------------------------------

You can respond by visiting:
https://sourceforge.net/tracker/?func=3Ddetail&atid=3D200001&aid=3D1368337&=
group_id=3D1

--
   Alan Hoyle  -  al...@un...  -  http://www.alanhoyle.com/
     "I don't want the world, I just want your half." -TMBG
                Get Horizontal, Play Ultimate.