From: Reini U. <ru...@x-...> - 2005-11-30 21:23:23
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Alan Hoyle schrieb: > OK, so I tried to contact the list owner and haven't received any > replies. I submitted a ticket to the SF.net admins, but they won't > step in unless I try to do something like take over the project > entirely. As the project itself isn't abandoned, it's just an issue > with the active listserver, this seems like a completely inappropriate > thing to try. Is there anyone with administrative access to the > listserver? nope. the mailing-list admin is somewhat inactive. or better say active all 2 months or so. and it's not that much a problem. I took over most of the admin parts, but this is not so easy to take that over (mailman = python stuff not stored in a database) and I don't really want to. > ---------- Forwarded message ---------- > From: SourceForge.net <no...@so...> > Date: Nov 29, 2005 12:42 PM > Subject: [ alexandria-Support Requests-1368337 ] ML services issue > To: no...@so... > > > Support Requests item #1368337, was opened at 2005-11-28 11:01 > Message generated for change (Comment added) made by burley > You can respond by visiting: > https://sourceforge.net/tracker/?func=detail&atid=200001&aid=1368337&group_id=1 > > Please note that this message will contain a full copy of the comment thread, > including the initial issue submission, for this request, > not just the latest update. > Category: Project Mailing Lists/Archives/Services > Group: First Level Support > >>Status: Closed > > Priority: 5 > Submitted By: Alan Hoyle (alanhoyle) > Assigned to: David Burley (burley) > Summary: ML services issue > > Initial Comment: > I am a SourceForge user, alanhoyle, on a couple of > projects (OperaHotlist2HTML primarily). I also use > phpwiki. > > The phpwiki-talk list has been getting spammed by non- > list members. I made a request to the list and have > attempted to contact the list owner in order to change > the setting for posts by non-list members: either to > require moderation or reject them outright, but I > haven't received any response from the owner/moderator. > I also posted to the list itself, and all responses > were positive. > > Can this change be made by an administrator? > > Thanks, alan > > ---------------------------------------------------------------------- > > >>Comment By: David Burley (burley) > > Date: 2005-11-29 12:42 > > Message: > Logged In: YES > user_id=597273 > > Greetings, > > We do not step into project administration issues. If the > project won't make the change, you're only option to make it > yourself is to request an Abandoned Project Takeover and to > then make the change. Short of that, either unsubscribe from > the list or do some additional local filtering on mail from > that list. > > Thank you, > > David Burley > Senior Second Level Support Technician, SourceForge.net > > ---------------------------------------------------------------------- > > Comment By: David Burley (burley) > Date: 2005-11-29 12:42 > > Message: > Logged In: YES > user_id=597273 > > Greetings, > > To attempt to takeover an existing project you must submit a new > project registration using the same UNIX name that you desire > (whether the project is taken or not does not matter). To submit > a new project registration, log in to the SourceForge.net website > and then use the Create Project link under the Projects toplevel > navigation option. > > Do note that this process can take some time (typically up to 3 > weeks), and that if you are in a hurry, you may be best served by > registering a new project with a unique UNIX name. Should you > require further assistance, please submit a new Support Request. > > This process also applies to users who have lost control of their > projects due to another developer hijacking the project or losing > access to their old user account. > > Thank you, > > SourceForge.net Support > > ---------------------------------------------------------------------- > > Comment By: Erich Zigler (zigler) > Date: 2005-11-28 16:50 > > Message: > Logged In: YES > user_id=1243797 > > Greetings, > > This canned response is used by the SourceForge.net team to > convey information about how this Support Request will be > handled. Please read the entirety of this comment before taking > any further action; information enclosed in this comment will > help you to ensure that you have an excellent support experience. > > The SourceForge.net team takes all reported issues seriously; we > will work to provide you a complete, accurate, and timely > response to your inquiry. Information about our support policies > and procedures may be found at: > https://sourceforge.net/docman/display_doc.php?docid=11230&group_id=1 > > ABOUT THIS ISSUE: Based on the initial review of this request, we > have determined that this issue will be considered to have > Moderate Priority (this is signified by the summary line we use > on this request, not by the Priority setting on this request). > Issues within this category typically include service questions, > usage problems, Compile Farm usage or system issues, statistics, > and specialized requests (such as those requiring significant > administrative overview, or which require the development of a > custom solution). A description of this class of issues may be > found at: > https://sourceforge.net/docman/display_doc.php?docid=11230&group_id=1#issueclass_moderate > > TRIAGE PROCESS: The initial review of this issue has resulted in > a member of the SourceForge.net staff determining who should > process this issue, and a change in the Priority, Summary, > Assignee, Group and Category settings for this request. > > WHAT TO EXPECT: Issues of this nature will typically be reviewed > again by the assigned member of the SourceForge.net team within 5 > business days (the SourceForge.net team works at least Monday > through Friday, 9am to 5pm Pacific, excepting holidays). Within > our next response, we will typically request additional > information about the problem you have reported, or provide you > specific troubleshooting instructions. Please wait patiently for > our next review of, and response to, this request. > > INQUIRING ABOUT THE STATUS OF THIS ISSUE: Should you have > questions or concerns regarding the status of this issue, simply > add a comment to this support request. All comments you post to > this support request will be received by the SourceForge.net team > member who has been assigned this issue. Please do not submit a > second support request about this issue (add a comment to this > request instead), and do not attempt to contact the assignee of > this request via email; all additional information or comments > about this request should be posted as a comment to this request. -- Reini Urban http://phpwiki.org/ |