From: Jared <xe...@si...> - 2002-10-22 14:42:45
|
When people e-mail this list and ask for help, let's try to remember to add the sender's e-mail address in the CC field. The reason for this is people might be sending questions to the list but not be on the list themselves. So if we reply with answers, they might not even get them. A good example was the e-mail sent to us asking how to enable PHP. A few replies were sent to the list and I sent an e-mail to him asking if he got the answers. He replied this morning that he did not. I already sent him the answer to that question, though, so he got it now. But we wouldn't have known that he isn't on the list so we should try to make it habit to reply to the person as well as the list. -Jared |