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#939 Links to tracker in HELP

phpGedView
open
nobody
5
2008-03-04
2008-03-04
No

To have more feedback from all kind of users, it would be beneficial to have ready to click links in the HELP menu to the various trackers here at Sourcefource for this project.

Discussion

  • Greg Roach

    Greg Roach - 2008-03-07

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    End users should contact the site admin contact in the first instance. There is a link to this on the bottom of every page, and on the menu.

    Site admins presumably already know about the trackers.

     
  • ©TriMoon™

    ©TriMoon™ - 2008-03-07

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    In the context i used, i meant with users any and all users of the software excluding developers.
    And we may hope that most admin users are indeed aware of the trackers, but admins are not per definition developers of the software and hence need to be seperated from the developers in that aspect.
    So if users find some bug in PGV they should be able to easily find ways to submit bug reports, or suggestions, to the trackers without needing an extra "screening" from the admin of the site using PGV.

    The site-admin should only be contacted for support regarding the _data_ used on his site...
    Anyway IMHO it is better to have these links available in PGV.

     
  • Wes Groleau

    Wes Groleau - 2008-03-08

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    I disagree. The default text for contacting site admin is "For technical support and information" That includes feature requests and bug fixes. The admin will determine whether it should be reported/requested. Many of them will be either complete misunderstandings or at least need to be rewritten to make sense.

    Questions about the data go the link after "For help with genealogy questions contact"

    A user can always skip over both of those links and click the PGV logo, bypassing the admin.
    Not that it will do them any good--if the admin doesn't like the change, he or she can choose not to install it.

     
  • ©TriMoon™

    ©TriMoon™ - 2008-03-08

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    Hmmm...yea...as much as i dislike it (LOL), your comments make sense.
    So..uhmm okey....

    How about making those links available to admins only?
    I've seen that its possible to show menu entries to admin users only...
    That would work for me as well...

    It aint the total ease i hoped for al users, but at least for admins (perhaps gedcom admins also)

     
  • ©TriMoon™

    ©TriMoon™ - 2008-03-20

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    Ok I've started to do some coding of my own and made a patch for this feature at last :)
    (I have still a long way to master PHP i know but its a start)
    File Added: PGV-SVN-1906689.dif

     
  • ©TriMoon™

    ©TriMoon™ - 2008-03-20

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    Added some nice icons for the menu entries :)
    File Added: PGV-SVN-1906689.dif

     
  • ©TriMoon™

    ©TriMoon™ - 2008-03-20

    Patch for this feature

     
  • ©TriMoon™

    ©TriMoon™ - 2008-03-20

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    Ok so uploads dont overwrite previous files, so i deleted the older one.

     

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