"Site is currently unavailable&qu...

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"Site is currently unavailable&qu...

Forum: Help

Creator: John McKean

Created: 2010-03-29

Updated: 2013-05-30

John McKean - 2010-03-29

I'm trying to install the latest phpGedview on my Lunarpages site.and get "Site is currently unavailable".

I successfully installed PGV on an XAMPP thumb drive.

I have two MySQL databases available and am using one (db_1) for other purposes. I entered the user/password for db_1 in the config.php but that didn't help.

Any assistance is appreciated.

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Greg Roach - 2010-03-29

This message means that PGV cannot connect to a database using the settings you provided.

Either the database is currently not responding, or the connection settings are wrong.

Edit your config.php file (using notepad, or your favourite text editor), and check the settings carefully. UPPER/lower case is important, as are trailing spaces.

There have been reported issues where usernames/passwords contain certain special characters (quote, apostrophe, backslash), but I think these are all now fixed.

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John McKean - 2010-03-30

Thanks for the quick reply fisharebest.

I gave config.php the exact same username/password as I use to access db_1.

I tried to create a second db as phpgedview with cPanel but it created accountname_phpgedview instead. I tried to rename it to phpgedview with an SQL statement using myAdmin to no avail.

Is LunarPages getting involved in this?

Can I trick phpGedView into using accountname_phpgedview as the db name?

Thanks,
John

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Greg Roach - 2010-03-30

I seem to remember that someone had a similar problem with a long database name. Something somewhere didn't like names longer than (15?) characters.

Perhaps "accountname_phpgedview" is too long.

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mjm - 2010-03-30

I just came accross this, and for what it is worth - I use cPanel and had issues at all using "accountname_username". cPanel always assigns accountname_

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John McKean - 2010-04-16

Problem solved

Sort of. I gave up on Lunar Pages and got an account on HostPapa. It too prefixes the account name to any new database.

I created the database acctname_phpged with cPanel, and entered that into the config.php file along with my username/password.

The install then went through cleanly.

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