Hello… after months I actually had one of the users try to access his own record and it was marked private???/
I had given him EDIT priviledges, the proper individual ID is assigned to him, as well as his root person. When you click on the "My Pedigree", it takes him to the right person, but his own block is marked private and it doesn't show any of the rest of his tree??
I am guessing there must be something I set wrong as I have only logged in as an administrator so I never encountered this error. I assumed any user who logs in could see their own part of the tree, to the extent permitted, and if given EDIT, they could edit those records they are able to see.
I am guess I will feel really stupid when you point out the error in my ways.
Thanks,
Lew
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Lew
The obvious question is - DID THEY LOG IN ? The action you describe is one in which the person is still a casual visitor. They would not need EDIT rights only ACCESS to be able to view their own record, assuming they had actually accessed the site as an authorized user.
Do you have relationship privacy activated? If so, what are the settings - site wide and account wide? However, if there was a bug, I think we likely would already have numerous comments, but you may have set a series of unique settings that have activated something.
Its always a good idea for each admin to have a standard user-level account as well, so you can see what others see during interface with the program, as an admin view is usually quite different. If you have set one up, attempt the same on your own data to see if it still acts strangely. If you'd like, we'll be happy to register and review.
Stephen
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Yes, they were logged in, and YES, I was logged in as him when testing. If not, how would there have been a "My Pedigree" choice? Do non-logged in users get a "My Pedigree" or "My "Individual Record" option?
Took some digging to find the settings I think you are referring to, but I still don't see the options you are mentioning. I did very little in the config as I relied on defaults for most settings.
Show living names = only authenticated
Show private relationships=no
Use relationship privacy=no
Max relation path=3
Use RESN = no
I didn't see options under relationship privacy, if in fact I was in the right section?
I understand the reason for a non-admin account, just never felt a need until now. Was just as easy to test with his account as it would be to test with a new account.
Thanks!
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Anonymous
-
2010-02-04
Hi Leew
Thats definitely not "normal" PGV behavior, so as Stephen said, we need to isolate the unique circumstances of this case so we can determine if its a bug or a data error / config error.
You have relationship privacy set to no, so that should rule out that option (the only related setting to that is "Max relation path", but thats irrelevant as the overall option is turned off).
I'm sure I saw a similar question recently, but can't find it now. My recollection was a minor error on the individuals data entries - most likely an incorrect date.
Is it possible for one of use to view the issue first-hand? A fresh pair of eyes often helps.
Does the problem only exist with this user / INDI record, or is it any other User ID / Indi connection?
Nigel
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I created a test user, and the test user can see his own record…but the "real" user still can't???
As mentioned earlier, none of the users reported a problem, but then most of the people who did create accounts gave up because they thought PGV was too complex. I am guessing this is the first user who actually tried to use his account other than myself.
Since I changed his PW to a test password, I am OK with passing the combo along to you for testing.
I have Stephen's email, so I will email it to him. If I can figure out how to give it to you as well, I will.
Thanks!
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OK…. I emailed the logon to Stephen and I sent Nigel the info in a private msg.
thx
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Anonymous
-
2010-02-05
Lew
I can login OK, but so far I can only confirm your issue.
Normally, if relationship privacy is OFF, and Show Living names is "Show living names = only authenticated" as you have, then I would expect to see EVERYONE, but looking at your Individual Lists, there appear to be quite a few 'hidden'. That implies some privacy rule is being activated.
If it was just an isolated individual I would have guessed at a "Privacy set by INDI" (in Privacy config), but there are too many for that.
Two more thoughts:
1 - perhaps there is a problem with Relationship privacy (In privacy config). Try setting it to YES, save it, then change it back to NO, and saver again. See if that changes anything.
2 - What is this user's "Max relationship length" set to (in his user account settings)). It "shouldn't" matter, but if relationship privacy is being treated as "on", and his length is set to 0 (which I think may be the default) then it might explain this situation.
3 - To look further I'd need greater access, preferably at least GEDCOM Admin, but Site Admin would be ideal. Promise I won't change anything - just look, and suggest changes back to you.
Nigel
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Lew
As KIWI has posted, something is amiss in your settings as that tester is private to his/herself and can't see other living persons. Definitely not correct. Can't tell a thing with EDIT access.
Stephen
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No, I didn't. How did you send it to me? I didn't get an email, and if I got a message here, I wouldn't know how to read it?
Thanks!
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Anonymous
-
2010-02-05
Messaging through SF is a real pain. Seems like you can only send in one direction, and never reply! You also can't add images either. I had hoped to avoid embarrassing you - to quote your first message "I guess I will feel really stupid when you point out the error in my ways." :-))
As soon as I got in with those admin details, I looked at the Privacy config.
Although above here you quoted settings as:
Show living names = only authenticated
you must have recalled wrong, or looked in the wrong place. The setting was actually "Show living names - Only to Admin users."
To be sure I was right, I changed it to "Only to authenticated users", then logged in again as the "problem user". It was now "normal". I've left it set correctly for you.
Nigel
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Still didn't get a msg from you? Your right, I didn't know where to check, because I thought where I was checking was the right area? How many places are there to set the same thing?
I looked again… I went into Edit Gedcom Privacy Settings - General Privacy Settings - Show Living Names - Show only to authenticated users
It still says that….once I found that section, I had to assume I was in the right place. As I said, how many other places is the same variable set???
I am glad you knew where to look because the "obvious" place wasn't right?
Since there appear to be multiple potential places with the same or similar values, it would be best to be given direct path/menu options to reach the appropriate area. If a person is asked to check a setting, they will search until they find what they were asked to look for and stop as they found the setting it seemed they were supposed to be looking for. As it is, it took me 10 or more minutes to find the section I did find. How was I to know there is another page with the exact same verbage but was in fact the wrong place to look???
Thanks sir!
Lew
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Anonymous
-
2010-02-05
Lew
No, there is only one place to look for that setting (and most others as well). It doesn't exist anywhere else. Its where you found it. right from the start, I'm sure.
It says "Show only to authenticated users" now ONLY because I changed it to that from what you had it set to - "Show only to Admin".
Probably Stephen and I should have said something like "Go to the menu option MyGedView Portal , Select "Manage GEDCOM and edit Privacy" Click on 'edit' to the right of "Privacy File", and check the setting for the 2nd option down called "Show living names""
but it gets a bit tiresome after you've typed that or something similar in a dozen Help responses. We never know how much help a person really needs, or how familiar they are with the interface.
ASFAIK there is only one place for ANY variable to be set. There is no other "page with the exact same verbage".
There are only a (1?) couple of settings with similar descriptions, such as "Max relationship length" (one in the Privacy config; one in each users account), but even they are actually different variables. The first is the GEDCOM default; the second allows you over-ride the default for individual users.
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hmmmm what I have had happen now and then is I use the scroll wheel to move on a page…sometimes if the pointer is in a field, it might "scroll" that value without my knowing it. I know it was set to what I said it was set to as I wouldn't have known that value.
In my case, assume I am a complete newbie, as I pretty much am. I think it is almost easier to assume stupid :)
Just like when Stephen first asked the obvious, i.e. were we even logged in. I wasn't offended he asked, but he apparently missed the fact that I had said "my pedigree" which I still assume wouldn't have shown if the user wasn't logged in.
You have my official approval to assume I know nothing and need to be told every little baby step :)
Thanks…
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Anonymous
-
2010-02-05
Just for interest - your missing email to me, with admin login details arrived 4 hours later! Thanks SourceForge :-(
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Hello… after months I actually had one of the users try to access his own record and it was marked private???/
I had given him EDIT priviledges, the proper individual ID is assigned to him, as well as his root person. When you click on the "My Pedigree", it takes him to the right person, but his own block is marked private and it doesn't show any of the rest of his tree??
I am guessing there must be something I set wrong as I have only logged in as an administrator so I never encountered this error. I assumed any user who logs in could see their own part of the tree, to the extent permitted, and if given EDIT, they could edit those records they are able to see.
I am guess I will feel really stupid when you point out the error in my ways.
Thanks,
Lew
Lew
The obvious question is - DID THEY LOG IN ? The action you describe is one in which the person is still a casual visitor. They would not need EDIT rights only ACCESS to be able to view their own record, assuming they had actually accessed the site as an authorized user.
Do you have relationship privacy activated? If so, what are the settings - site wide and account wide? However, if there was a bug, I think we likely would already have numerous comments, but you may have set a series of unique settings that have activated something.
Its always a good idea for each admin to have a standard user-level account as well, so you can see what others see during interface with the program, as an admin view is usually quite different. If you have set one up, attempt the same on your own data to see if it still acts strangely. If you'd like, we'll be happy to register and review.
Stephen
Yes, they were logged in, and YES, I was logged in as him when testing. If not, how would there have been a "My Pedigree" choice? Do non-logged in users get a "My Pedigree" or "My "Individual Record" option?
Took some digging to find the settings I think you are referring to, but I still don't see the options you are mentioning. I did very little in the config as I relied on defaults for most settings.
Show living names = only authenticated
Show private relationships=no
Use relationship privacy=no
Max relation path=3
Use RESN = no
I didn't see options under relationship privacy, if in fact I was in the right section?
I understand the reason for a non-admin account, just never felt a need until now. Was just as easy to test with his account as it would be to test with a new account.
Thanks!
Hi Leew
Thats definitely not "normal" PGV behavior, so as Stephen said, we need to isolate the unique circumstances of this case so we can determine if its a bug or a data error / config error.
You have relationship privacy set to no, so that should rule out that option (the only related setting to that is "Max relation path", but thats irrelevant as the overall option is turned off).
I'm sure I saw a similar question recently, but can't find it now. My recollection was a minor error on the individuals data entries - most likely an incorrect date.
Is it possible for one of use to view the issue first-hand? A fresh pair of eyes often helps.
Does the problem only exist with this user / INDI record, or is it any other User ID / Indi connection?
Nigel
I created a test user, and the test user can see his own record…but the "real" user still can't???
As mentioned earlier, none of the users reported a problem, but then most of the people who did create accounts gave up because they thought PGV was too complex. I am guessing this is the first user who actually tried to use his account other than myself.
Since I changed his PW to a test password, I am OK with passing the combo along to you for testing.
I have Stephen's email, so I will email it to him. If I can figure out how to give it to you as well, I will.
Thanks!
OK…. I emailed the logon to Stephen and I sent Nigel the info in a private msg.
thx
Lew
I can login OK, but so far I can only confirm your issue.
Normally, if relationship privacy is OFF, and Show Living names is "Show living names = only authenticated" as you have, then I would expect to see EVERYONE, but looking at your Individual Lists, there appear to be quite a few 'hidden'. That implies some privacy rule is being activated.
If it was just an isolated individual I would have guessed at a "Privacy set by INDI" (in Privacy config), but there are too many for that.
Two more thoughts:
1 - perhaps there is a problem with Relationship privacy (In privacy config). Try setting it to YES, save it, then change it back to NO, and saver again. See if that changes anything.
2 - What is this user's "Max relationship length" set to (in his user account settings)). It "shouldn't" matter, but if relationship privacy is being treated as "on", and his length is set to 0 (which I think may be the default) then it might explain this situation.
3 - To look further I'd need greater access, preferably at least GEDCOM Admin, but Site Admin would be ideal. Promise I won't change anything - just look, and suggest changes back to you.
Nigel
1. Tried your suggestion, didn't change anything
2. I have HIS max length set to 3
3. will msg you the admin info
thx
Lew
As KIWI has posted, something is amiss in your settings as that tester is private to his/herself and can't see other living persons. Definitely not correct. Can't tell a thing with EDIT access.
Stephen
Thanks Stephen…as mentioned above, Nigel has the site admin info now…he can check things out to his heart's content :)
From Nigel:
Lew
Re your latest SF comment "Nigel has the site admin info now".
No I don't. Access is still only "Edit" level for the "ewla" account."
I sent you another MSG on here with MY account info…?????? Didn't you get it?
ps: I didn't say I upgraded Erik to admin…
I re-sent my logon info to you in a private msg. Don't know why you didn't get the first one?
Lew, did you get my suggested fix?
Nigel
Hiya Nigel,
No, I didn't. How did you send it to me? I didn't get an email, and if I got a message here, I wouldn't know how to read it?
Thanks!
Messaging through SF is a real pain. Seems like you can only send in one direction, and never reply! You also can't add images either. I had hoped to avoid embarrassing you - to quote your first message "I guess I will feel really stupid when you point out the error in my ways." :-))
As soon as I got in with those admin details, I looked at the Privacy config.
Although above here you quoted settings as:
you must have recalled wrong, or looked in the wrong place. The setting was actually "Show living names - Only to Admin users."
To be sure I was right, I changed it to "Only to authenticated users", then logged in again as the "problem user". It was now "normal". I've left it set correctly for you.
Nigel
Still didn't get a msg from you? Your right, I didn't know where to check, because I thought where I was checking was the right area? How many places are there to set the same thing?
I looked again… I went into Edit Gedcom Privacy Settings - General Privacy Settings - Show Living Names - Show only to authenticated users
It still says that….once I found that section, I had to assume I was in the right place. As I said, how many other places is the same variable set???
I am glad you knew where to look because the "obvious" place wasn't right?
Since there appear to be multiple potential places with the same or similar values, it would be best to be given direct path/menu options to reach the appropriate area. If a person is asked to check a setting, they will search until they find what they were asked to look for and stop as they found the setting it seemed they were supposed to be looking for. As it is, it took me 10 or more minutes to find the section I did find. How was I to know there is another page with the exact same verbage but was in fact the wrong place to look???
Thanks sir!
Lew
Lew
No, there is only one place to look for that setting (and most others as well). It doesn't exist anywhere else. Its where you found it. right from the start, I'm sure.
It says "Show only to authenticated users" now ONLY because I changed it to that from what you had it set to - "Show only to Admin".
Probably Stephen and I should have said something like "Go to the menu option MyGedView Portal , Select "Manage GEDCOM and edit Privacy" Click on 'edit' to the right of "Privacy File", and check the setting for the 2nd option down called "Show living names""
but it gets a bit tiresome after you've typed that or something similar in a dozen Help responses. We never know how much help a person really needs, or how familiar they are with the interface.
ASFAIK there is only one place for ANY variable to be set. There is no other "page with the exact same verbage".
There are only a (1?) couple of settings with similar descriptions, such as "Max relationship length" (one in the Privacy config; one in each users account), but even they are actually different variables. The first is the GEDCOM default; the second allows you over-ride the default for individual users.
hmmmm what I have had happen now and then is I use the scroll wheel to move on a page…sometimes if the pointer is in a field, it might "scroll" that value without my knowing it. I know it was set to what I said it was set to as I wouldn't have known that value.
In my case, assume I am a complete newbie, as I pretty much am. I think it is almost easier to assume stupid :)
Just like when Stephen first asked the obvious, i.e. were we even logged in. I wasn't offended he asked, but he apparently missed the fact that I had said "my pedigree" which I still assume wouldn't have shown if the user wasn't logged in.
You have my official approval to assume I know nothing and need to be told every little baby step :)
Thanks…
Just for interest - your missing email to me, with admin login details arrived 4 hours later! Thanks SourceForge :-(