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Newby instalation question

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zek
2009-09-01
2013-05-30
  • zek

    zek - 2009-09-01

    Hi!
    I copied all the files to my server but when I enter http://www.mysite.com/PhpGedView/, nothing happens...I see all the files in the server (even de index.php which is the file that is supposed to open), but the screen remains white with no information at all. I aslo change the permissions according to instructions directions.

    Any help on this?

    Thanks!

    Zek

     
    • Gerry Kroll

      Gerry Kroll - 2009-09-01

      The most common cause for this problem is that you haven't allowed enough memory to PHP scripts.

      The default memory limit for PHP installations is 8 Mb.  PhpGedView requires at least 32 Mb.

      You should contact your server support group to have the memory limit allowed to PHP scripts increased.  You might as well ask for 64 Mb, since sooner or later you'll bump into the 32 Mb limit too.

      If you need to determine what the memory limit set in "php.ini" is, you can run the following PHP script:

      <?php
      phpinfo();
      ?>

      Call this by whatever name you wish, but make sure the file name extension is ".php".  Copy this file into the same directory where you have PhpGedView installed, and then launch the script by adding its name to the URL that points to the directory where the script lives.

      In the output that you receive, look for "memory_limit".

       
  • zek

    zek - 2009-09-15

    Thanks for your answer…I checked and the allocated memory is 32 Mb….shouldn't that be ok or I need to ask to etend that to 64?

    Thanks!

    Zek

     
  • Anonymous

    Anonymous - 2009-09-15

    No, 32MB is probably not enough. Extend it to AT LEAST 64MB. The more it has, the sweeter PGV will run.

     

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