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problems importing

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2011-12-28
2013-05-30
  • andrew murray

    andrew murray - 2011-12-28

    I have been using pgv 2.4.3 succesfully for a year now and love it's ease of installation and use. I am presently building a new ubuntu server and reinstalling many of the programs. I installed phpgedview 4.2.4 this time.The install went well but when I try to import a previously used ged file it uploads, verifies ok but will not import. I have checked many of the suggestions online such as PDO enabled, max_time_limit 60 seconds and import speeds at 50, 40, 20. There is plenty of memory but the import progress bar doesn't even move past 2%
    Some specifications for you:
    Ubuntu 10.04
    Xampp 1.7.7
    using PHP 5.3.8
    The installation went very well with no issues and created the tables ok. I have been bashing my head against this for a few days now, reinstalling Xampp, reinstalling pgv (both 4.2.3 & 4.2.4) but the problem of importing persists. I have tried creating a basic GED and then trying to import with no success. I love PGV and am pleading for some assistance to get her up and running for me.
    I have to confess that in my hour of frustration I did install WEBTREES and the install and import went perfectly, however it had it's own issues in the editing area. I am a PGV chap and wish to continue using it.

     
  • andrew murray

    andrew murray - 2011-12-28

    Forgot to mention. This is a home server and because I have two servers running I have used "www.xxxxxxxx:1234/ged" so I can access both on the internet for testing. I'm sure this has no bearing on the import problem but maybe worth a mention.

     
  • oppiet30

    oppiet30 - 2011-12-29

    Why are you using xampp?  Why didn't you just do apt-get install apache?

     
  • andrew murray

    andrew murray - 2011-12-29

    I have always used Xampp to install php, mysql and apache. It has always worked for me and did very well with my original pgv 4.2.3

     
  • Stephen Arnold

    Stephen Arnold - 2011-12-29

    murand
    I'm sorry to hear you had perceived difficulties in editing in webtrees. Perhaps you can contact me offsite and explain, as it is considerably faster and more reliable in updating transactions to the database as well as more flexible in privacy configurations.

    You have not stated how much memory you have available, and how much you have assigned to PGV.
    You should NOT be using 4.2.4, but rather you should install the SVN version, labeled v4.3, as it contains over 100 code changes which solved some privacy issues, import problems and file management. Too, you may not have a complete upload of the files or one or several are corrupted. Use caution if you used FILEZILLA.  Download the SVN, and try again.
    -Stephen

     
  • andrew murray

    andrew murray - 2011-12-29

    Thank you okbigkid. I'll contact you offsite when I get home. Your suggestion regarding SVN v4.3 sounds good but not sure where to find it. The info online seems fragmented and I just want to download the package. I'm at work at the moment so will follow up later

     
  • Stephen Arnold

    Stephen Arnold - 2011-12-29

    Gerry bumps this frequently - look in the HELP forum.

     

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