what can i do? emails in other languages

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what can i do? emails in other languages

Forum: Help

Creator: Juergen Bach

Created: 2004-04-14

Updated: 2004-04-14

Juergen Bach - 2004-04-14

hi
i got often emails from any countrys in your languages, (chile, polen, brasilia, israel and so on..)
but i dont understand this messages. what can i do, that the people only write in german or english?
best regards

Jrgen

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- Boudewijn Sjouke - 2004-04-14
  
  Hi Jurgen,
  
  You might already have seen this: when users type an email in PGV, on top of the screen the message appears:
  
  Dieser Nutzer bevorzugt Nachrichten in Nederlands (or any other indicated language for that user)
  
  I guess your users don't read the message well ;-)
  It might be caused by the fact that PGV is shown in the native language of the user, thus suggesting that the administrator can read that language too.
  
  I have no idea what could be done in PGV, more than is done already. But if you have suggestions they are as always, very welcome.
  
  Boudewijn
  
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- KosherJava - 2004-04-14
  
  I would just use a standard reply in the language that you use saying:
  "Hi,
  Thanks for your interest. The language you used to contact me is not in a language that I understand. Can you please contact me using German or English?"
  
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