Hi all,
I downloaded all 4.1.7-files and uploaded them into my www-site.
I set writing-permission to config.php and the index-directory including index.php
(I placed the index-directory outside the phpGedViewNew-directory).
While setting my browser to install.php, all I got was a blank page,
so no possibility to configure. My host provides PHP 4.4.9.
What did I wrong?
Heike
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Heike
Not that it will matter, but WHY did you change permissions on index.php? Where does it say in the instructions to mess with it?
I would NOT recommend moving the index directory until AFTER you have a functioning installation. You are asking for trouble.
-Stephen
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Yes, you are told to set ./index and all the contents of ./index to 777 permissions (that includes the ./index/index.php file)
But I'd try getting the installation to work first before moving the index directory. You can easily copy it later to a non-web-addressable location and modify the configuration appropriately.
Mark
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Hi Stephen, Mark,
I changed permissions as I was told so through the readme.txt
I'll upload Index to the "normal" place and will move it afterwards, I was
not aware this could cause problems.
Thanks for advise and fast reply,
Heike
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Heike:
You should try to convince your hostng company to increaase the memory limit to 64 Mb (might as well ask for more now). Also, you should check to see that the execution time limit isn't too low. We would normally want to see a time limit of at least 30 seconds.
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Hi canajun,
I already contacted my hosting company. The capacity I've available is 100 Mb, so I don't quite understand the 8M-part.
I guess they will explain it to be and probably will tell me I would have to pay more….
According to the test.php the max-execution-time is 30, so that should be ok.
Thanks,
Heike
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Hi fisharebest, canajun,
one last question:
I just phoned with my host-provider. It would be possible to move my site to another server, that server would offer 16M.
For > 16M I would have to buy another package, the costs for that would be, at least with this provider, too much.
"PGV may just about work in 16M" - What does that mean? Would you advise to move to the 16M-server or rather
to look out for a different provider?
Regards,
Heike
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It means that it would probably work for very small gedcoms only, and that some features (PDF reports, ZIP files, relationship calculations, etc.) won't work at all.
PHP4 is a dinosaur. 16M is tiny.
Find a new provider.
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Hi all,
I downloaded all 4.1.7-files and uploaded them into my www-site.
I set writing-permission to config.php and the index-directory including index.php
(I placed the index-directory outside the phpGedViewNew-directory).
While setting my browser to install.php, all I got was a blank page,
so no possibility to configure. My host provides PHP 4.4.9.
What did I wrong?
Heike
Heike
Not that it will matter, but WHY did you change permissions on index.php? Where does it say in the instructions to mess with it?
I would NOT recommend moving the index directory until AFTER you have a functioning installation. You are asking for trouble.
-Stephen
Yes, you are told to set ./index and all the contents of ./index to 777 permissions (that includes the ./index/index.php file)
But I'd try getting the installation to work first before moving the index directory. You can easily copy it later to a non-web-addressable location and modify the configuration appropriately.
Mark
I've just looked again at your phpinfo() settings that you posted earlier.
Your memory limit is set to 8MB (the default with PHP installations).
This is not enough. PGV may just about work in 16MB, but we normally recommend 32MB.
Sorry. but unless you can get your web-host to increase this limit, you are stuck.
Several places, Stephen …
http://wiki.phpgedview.net/en/index.php?title=Installation_Guide_v4.1.x#Setting_File_Permissions
and
http://wiki.phpgedview.net/en/index.php?title=Setting_File_Permissions#Securing_the_index_directory
It says to set the permissions on ./index and all the contents (files and directories) thereof.
Hi Stephen, Mark,
I changed permissions as I was told so through the readme.txt
I'll upload Index to the "normal" place and will move it afterwards, I was
not aware this could cause problems.
Thanks for advise and fast reply,
Heike
Hi fisharebest,
thanks for looking into this. That doesn't sound good :-(
I'll contact my host then.
Regards,
Heike
Heike:
You should try to convince your hostng company to increaase the memory limit to 64 Mb (might as well ask for more now). Also, you should check to see that the execution time limit isn't too low. We would normally want to see a time limit of at least 30 seconds.
Hi canajun,
I already contacted my hosting company. The capacity I've available is 100 Mb, so I don't quite understand the 8M-part.
I guess they will explain it to be and probably will tell me I would have to pay more….
According to the test.php the max-execution-time is 30, so that should be ok.
Thanks,
Heike
Hi fisharebest, canajun,
one last question:
I just phoned with my host-provider. It would be possible to move my site to another server, that server would offer 16M.
For > 16M I would have to buy another package, the costs for that would be, at least with this provider, too much.
"PGV may just about work in 16M" - What does that mean? Would you advise to move to the 16M-server or rather
to look out for a different provider?
Regards,
Heike
It means that it would probably work for very small gedcoms only, and that some features (PDF reports, ZIP files, relationship calculations, etc.) won't work at all.
PHP4 is a dinosaur. 16M is tiny.
Find a new provider.
Thanks for the clear statement.
I'll go searching then…
Rgds,
Heike