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A user can not see his own personal details

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2010-02-07
2013-05-30
  • Paul Seesink

    Paul Seesink - 2010-02-07

    Conditions:
    1) I placed in his GEDCOM his INDI record ID in his user account as GEDCOM INDI and as Pedigree Chart Root Person.
    Note: the right person was found and displayed in the user account.
    2) The user mailed that he could not see his personal details due to privacy. I checked with the user: "I login with name and password, am accepted, search  myself, find myself, but my personal data are said to be private.
    3) I as admin created the same condition with a test user ID and got the same results.
    Note: until now, I never got this complaint.

    Question: Under what condition can this happen ???

     
  • Paul Seesink

    Paul Seesink - 2010-02-07

    Sorry: forgot to give my help request a title: "A user can not seen his personal details, due to privacy".

     
  • Anonymous

    Anonymous - 2010-02-07

    When you have set in Privacy configuration "Show living names = Show only to Admin"

    Change it to "Show only to authenticated users"

    This is the same problem reported here a few days ago:
    https://sourceforge.net/projects/phpgedview/forums/forum/185166/topic/3543101

     
  • Stephen Arnold

    Stephen Arnold - 2010-02-07

    Like previous (and recent) poster, you may have accidentally set the SEE LIVING PERSON NAMES to ADMIN ONLY rather than AUTHORIZED USERS.

    There is no need for the user to SEARCH, as his/her portal pulldown menu has a MY INDIVIDUAL RECORD link as well as a MY PEDIGREE link.
    Stephen

     
  • Paul Seesink

    Paul Seesink - 2010-02-07

    That setting was not changed; it has "Show to public"

     
  • Anonymous

    Anonymous - 2010-02-07

    Do you have "Use Relationship Privacy" set to YES?

    If so, what is this user's Max relationship privacy path length set to (in his user account, NOT the default in Privacy config)?

     
  • Paul Seesink

    Paul Seesink - 2010-02-08

    Do you have "Use Relationship Privacy" set to YES?

    = No

    this user's Max relationship privacy path length set to

    = 3

     
  • Stephen Arnold

    Stephen Arnold - 2010-02-08

    How about the site URL?

     
  • Paul Seesink

    Paul Seesink - 2010-02-08

    How about the site URL?

    http://seesink.relatedfamilies.com/
     
  • Anonymous

    Anonymous - 2010-02-08

    Any "Privacy by ID" settings in the Privacy Config related to this user?

    Is the problem just for this user, or also for others?

    Just one check - you have a lot of GEDCOMs on your site - are you checking the settings for the right one?

    These are the only 'normal' ways you could get this problem. Any further help would need one of us to look at your site itself, with full admin permissions (on a temporary account). If you need you can email such details to me using my profile here.

    Nigel

     
  • Stephen Arnold

    Stephen Arnold - 2010-02-08

    If NAMES are Ser to SHOW TO PUBLIC, why do we not see ANY living persons?
    With 10 Gedcoms, that's 10 sets of settings to maintain, change, augment.
    Does the person in question have rights to the correct GEDCOM? You have to set each and every one of these ten in the USER admin. Whew, what a lot of work.
    Stephen

     
  • Paul Seesink

    Paul Seesink - 2010-02-08

    Right now it is in the Netherlands 1:30 in the night. So please excuse me,while appreciating you help. Tomorrow I am eager to revert on this subject.

     
  • Anonymous

    Anonymous - 2010-02-08

    Paul
    Thank you for giving me that full access to your site. I can now see the problem.
    As you said at the start, you have put the correct IDs in GEDCOM INDI record ID, and Pedigree Chart ID.
    But further down the list you have left his access to all GEDCOMs as "None" So he has no more rights to see data than any casual visitor. You need to set this to at least "Access". You can set it to Edit  if you want him to do that.

    Beside the "Access level" option in the User  account, the Help icon ("?") gives this explantion:

    ACCESS LEVEL
    The user can have different access and editing privileges for each genealogical database in the system.
        * None: The user cannot access the private data in this GEDCOM.
        * Access: The user cannot edit or accept data into the database but can see the private data.
        * Edit: The user can edit values but another user with Accept privileges must approve the changes before they are added to the database and made public.
        * Accept: The user can edit. He can also edit and approve changes made by other users.
        * Admin GEDCOM: The user edit and approve changes made by other users. The user can also edit configuration and privacy settings for this GEDCOM.
    System administrators, identified through the User can administer check box, are automatically given Admin GEDCOM privileges.

    The same is true of ALL your users, so they will all have the same issue, although I see that none of them have IDs entered, so perhaps they would not have noticed, as they will first only see your default person.

    Setting this correctly should solve your problems.

    Nigel

     
  • Stephen Arnold

    Stephen Arnold - 2010-02-08

    <Does the person in question have rights to the correct GEDCOM? You have to set each and every one of these ten in the USER admin. Whew, what a lot of work.>
    Aaah Ha, certainly was leading that direction.
    -Stephen

     
  • Paul Seesink

    Paul Seesink - 2010-02-08

    Issue solved; thanks a lot for your speedy support.

     

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