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HTTP 500 Internal Server Error

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dtom
2010-04-27
2013-05-30
  • dtom

    dtom - 2010-04-27

    I have a public phpgedview 4.2.3 website which has suddenly acquired a major error. It has been in operation several years and has been upgraded successfully many times, most recently to 4.2.3. It has been operated successfully for about four months since that upgrade but has suddenly become inoperable following what apppeared to be a successful update of one of the gedcoms. It reports an internal server error. I have done some rudimentary troubleshooting and it appears to fail at the database connection test code in session.php. Some place around the try…catch blocks, it produces a "php has encountered an access violation at 0266B099" error. I have even tried completely rebuilding the site (empty database, distribution config.php and index directory) but get the identical php access violation error (at the identical address) in the cereate data tables step. Everything about the databases (both the original and clean versions) appears normal in MySQL Admin. I am completely flummoxed and looking for help.

     
  • Stephen Arnold

    Stephen Arnold - 2010-04-27

    dtom

    "php has encountered an access violation

    = permissions problem

    If you've been 'fooling around' and reinstalling, likely you've got permissions all awry. REview what PGV needs, then consider you may have mucked up permissions for Apache too.

    Here's one comprehensive page on this error, but there are hundreds via a quick Google search
    http://encodable.com/internal_server_error/

    Hope this helps, Stephen

     
  • dtom

    dtom - 2010-04-28

    My hosting service support found the problem. It is nothing I did but related to some sort of server upgrade they were doing. All I had done was upload a new version of one of my gedcoms and then the problem appeared, but apparently coincidentally. In any case, they fixed the issue, whatever it was, and I am back in business. Thanks for the reply.

     
  • Stephen Arnold

    Stephen Arnold - 2010-04-28

    As noted, your ISP had changed ownership of the files (permissions) when they made their changes to configuration. Subsequently, they repaired the permissions.
    -Stephen

     

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