#2955 Manage MultiMedia does not show thumbnails

[Douglas Terry]

Running SVN 7321 I recently deleted all the files in my thumbs directory and then regenerated them so all the newly generated files were ~100 pixels wide. If I go to Manage MultiMedia then immediatly click "Display All" it gives the table of text only multimedia information. If I then choose the "Show Thumbnails" option then click "Display All" I find that it actually displays all the full sized media files and not the uniformly small thumbnails - this seems like a bug.
I also clicked on the "Edit" for several of the multimedia items then checked the "Always use main image?" and found them to be all "No", confirming that this setting was not overriding the thumbnail display.

[Gerry Kroll]

This looks like a browser cache problem or "pilot error" to me.

When you click on a thumbnail, you are supposed to get the main image.

Please inspect the page source to confirm that the image source for any one of the suspect thumbnail entries actually points to the main image directory and not to the thumbs subdirectory. You can confirm that you're looking at the correct <img src="/media...." tag by looking for class="thumbnail" that should occur before the /> that end the <img tag.

[Douglas Terry]

I have always set my browsers to clear cache on exit however it looks like the newest versions of Chrome have dropped this feature and don't support that without also clearing cookies and other site date which I don't want cleared. So after testing it in Edge and forcing a cache clear in Chrome I confirm that the thumbnails are now being displayed. Thanks for the awesome support.

[Gerry Kroll]

I'm not a fan of Chrome or anything that resembles it.

I'm glad that this problem was simply the result of Google "improving" Chrome. There has to be a configuration option that clears the browser's cache without also clearing other "private" data.

See what other users of Chrome have said about this. I'm not going to do that, since I avoid Chrome, and am sticking with Firefox.

[Douglas Terry]

I used to resolve this for problems with my websites by putting the "nocache" option on the html page header. Going forward at minimum I will flush my caches and retest before I submit any more bug reports. :-)