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500 Internal Server Error Page - Help me!

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radiocheck
2006-09-09
2013-06-03
  • radiocheck

    radiocheck - 2006-09-09

    I have uploaded phpFormGenerator using Fantastico. I followed the install directions http://phpformgen.sourceforge.net/install.html

    and went through the online wizard setup to create a form.  I even changed the CHMOD settings as indicated on the install directions.  To my knowlegdge i haev followed all the directions.

    When i go to test the form, i get the dreaded 500 Internal Server Error page. 

    ============================================
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@imusicmachine.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    I am frustrated and do not know what to do.  I could really use some help!  Did I forget something?  Did i not change the settings correctly?

     
    • TNTEverett

      TNTEverett - 2006-09-09

      You are probably not doing anything wrong.  Some hosts just are not very friendly to the installation.  Most issues like this are resolved by contacting your host to find out why the error occurs. 
      If you still need help tell me when the error occurs, send me a link to the form, and a copy of the process.php file. 

       
    • radiocheck

      radiocheck - 2006-09-09

      okay, thanks for the information. I will contact my host and find out what the problem is.  If i still cannot find any resolution, i will take you up on your offer.                                                                           

       
    • radiocheck

      radiocheck - 2006-09-10

      I contacted my host and they had did not allow chmod to be great than 755. If in doubt, contact your host.

       
      • TNTEverett

        TNTEverett - 2006-09-10

        Setting permissions to anything more than 755 should not be necessary anyway.  You should still be able to use the generator and the forms.

         
    • ilterocktive

      ilterocktive - 2006-09-10

      I have similar configuration with a host using cPanel.
      My host told me to change CHMOD of php files to 644, otherwise it wouldn't work. I did, and works.
      You may leave the folders 755, but for process.php try 644 instead.

       

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