I've installed and generated a form and have moved and reformatted the form a bit to fit the site I'm working on. But once the form is submitted, I get an email with the text field names, but no data...
It's vital I get this figured out since my client's lost at least 2 potential business contact because of this.
Any idea why it's not processing the form data and placing it in the email?
Ty,
First of all, you shouldn't put a form in use unless you have thoroughly tested it out, *specially* when its free software. I am not implying that this program is not reliable, infact this complaint is the first of its kind. Therefore bottom line is you never deliver a product to your client unless you are sure of its functionality and have thoroughly tested it ... so please don't state these "losses" because the mistake is solely on your part.
Now getting back to your question, my guess is that in changing the form interface, you probably changed the field names and hence that resulted in bad variables. The other possibility is that you misplaced the register globals function file, and hence the variables from the form fields are not being registered.
Program modifications/customizations and one-on-one support is available, take a look at http://phpformgen.sourceforge.net in the "Services" section.
regards
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Anonymous
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2003-09-03
I had tested, and it was working. But my client contacted me yesterday about this. So I'm more in a reactionary situation than anything. I'm not assigning any blame, I just need to get it figured out for my client.
Thanks for where to look.
-ty
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I'm facing the same problem. I am receiving the email once the form is submitted but there is no data in the entry fields, only my questions. I tried to contact my hosting company to help me with configuration and they say they don't help with scripting problems or third party programs. I'm very new to this so I'm not sure what the next step is that I need to do. Please help.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
I've installed and generated a form and have moved and reformatted the form a bit to fit the site I'm working on. But once the form is submitted, I get an email with the text field names, but no data...
It's vital I get this figured out since my client's lost at least 2 potential business contact because of this.
Any idea why it's not processing the form data and placing it in the email?
http://www.smithhutchens.com/dev/contact.php is the page with the form (I call it in with an include from /inc/contact_inc.php).
http://www.smithhutchens.com/dev/inc/forms/ is where the process.php file is located.
thanks,
-ty
Ty,
First of all, you shouldn't put a form in use unless you have thoroughly tested it out, *specially* when its free software. I am not implying that this program is not reliable, infact this complaint is the first of its kind. Therefore bottom line is you never deliver a product to your client unless you are sure of its functionality and have thoroughly tested it ... so please don't state these "losses" because the mistake is solely on your part.
Now getting back to your question, my guess is that in changing the form interface, you probably changed the field names and hence that resulted in bad variables. The other possibility is that you misplaced the register globals function file, and hence the variables from the form fields are not being registered.
Program modifications/customizations and one-on-one support is available, take a look at http://phpformgen.sourceforge.net in the "Services" section.
regards
I had tested, and it was working. But my client contacted me yesterday about this. So I'm more in a reactionary situation than anything. I'm not assigning any blame, I just need to get it figured out for my client.
Thanks for where to look.
-ty
ok ;) so i guess its more of a "configuration" or "server setup" issue rather than a problem with the program.
got it. turns out it was a "configuration" issue. a case of case sensitive variables... such a tiny thing ;)
thanks,
-ty
I'm facing the same problem. I am receiving the email once the form is submitted but there is no data in the entry fields, only my questions. I tried to contact my hosting company to help me with configuration and they say they don't help with scripting problems or third party programs. I'm very new to this so I'm not sure what the next step is that I need to do. Please help.