thanks in advance for any help with this. I have everything installed and working well. I downloaded my html form to do some customization and I can't upload it again.
I read everything about changing the permissions so I did that and it won't stick? For some reason it will accept the 777 change but as soon as I click into another directory or folder it changes back.
I have set the folder permissions and file permissions at both levels! Please help!!!
Thanks
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This is because the ownership of the file is wrong. Permissions are on level of access permissions, but above that is file ownership. If you are not the owner or a member of a group assigned to the file you can not modify the file at all. You will have to contact your host. Tell them the directory where the phpFormGen is installed and ask them to change the ownership of all files in this directory and all subdirectories. If your forms are not in this directory tree, tell them where our forms are to and have tem change the ownership of these files too.
I'm not sure why this happens as it has not happened to me yet. I have heard of this many times from other people though, so don't feel too bad.
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If you can not control the file permissions of the files on your site I'm afraid I can not help you. Contact your Host to get this problem resolved first.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hi,
thanks in advance for any help with this. I have everything installed and working well. I downloaded my html form to do some customization and I can't upload it again.
I read everything about changing the permissions so I did that and it won't stick? For some reason it will accept the 777 change but as soon as I click into another directory or folder it changes back.
I have set the folder permissions and file permissions at both levels! Please help!!!
Thanks
This is because the ownership of the file is wrong. Permissions are on level of access permissions, but above that is file ownership. If you are not the owner or a member of a group assigned to the file you can not modify the file at all. You will have to contact your host. Tell them the directory where the phpFormGen is installed and ask them to change the ownership of all files in this directory and all subdirectories. If your forms are not in this directory tree, tell them where our forms are to and have tem change the ownership of these files too.
I'm not sure why this happens as it has not happened to me yet. I have heard of this many times from other people though, so don't feel too bad.
I think this could be because we are using Fantastico to install it. If we downloaded the files and installed it manually would that help as well?
Thanks
Not exactly sure what creates the problem. I do know you are not alone.
i tried downloading manually and install it using ftp, but the problem is still like that. =(
If you can not control the file permissions of the files on your site I'm afraid I can not help you. Contact your Host to get this problem resolved first.