This is a great form tool, but I am having some problems with the returned form email. I placed the spaces in between lines of the form and result email for clarity. I have tried this layout and other layouts a few times and received the same mixed up results. Could it be something with the hosting service? Any help would be greatly appreciated.
Thanks
G
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My form is as follows:
Title: Quote
First name* //text input
Last name* //text input
Email* //text input
Phone or Cell //text input
Fax //text input
Information Requested* //with text info field
Captioning //checkbox 1
Duplication //checkbox 2
Subtitling //checkbox 3
Transcription //checkbox 4
Other (please explain below)//checkbox 5
Subject* //text input
Message or Comments* //text input box
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I am getting this in the form result email.
First name: John //name changed to protect the innocent 'OK
Last name: Hancock //name changed to protect the innocent 'OK
Email: email@mydomain.com //Email changed to protect the innocent 'OK
Phone or Cell: 123-123-1234 //Phone changed to protect the innocent 'OK
Information Requested: 1,2,3,-,1 //Should this be returned as what was selected from a check box item?
Subject: Array // what happened to the subject input? Array? It got moved to the next line
Message or Comment: another quote form //this should be the subject
FAX: testing the new quote form again //this result should be the message or comment
//FAX should be a number placed after the Phone or Cell line input.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
I do know that version 3.0 will sometimes mixup the field numbers. This happens when you create a field and then decide to move it up or down relative to other fields. When you finish the form the results are mixed up but the data is still collected. You will need to identify the field numbers in the form.html and then straighten out the field numbers inthe processor.php file. This will fix the mixup.
The Array and 1,2,3 results are due to the type of field you used. The array has to be expanded if you want to see th earray data, the numeric selections will have to be mapped to some meaningful text message. Let me know if you still need help.
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hello
This is a great form tool, but I am having some problems with the returned form email. I placed the spaces in between lines of the form and result email for clarity. I have tried this layout and other layouts a few times and received the same mixed up results. Could it be something with the hosting service? Any help would be greatly appreciated.
Thanks
G
----------------------
My form is as follows:
Title: Quote
First name* //text input
Last name* //text input
Email* //text input
Phone or Cell //text input
Fax //text input
Information Requested* //with text info field
Captioning //checkbox 1
Duplication //checkbox 2
Subtitling //checkbox 3
Transcription //checkbox 4
Other (please explain below)//checkbox 5
Subject* //text input
Message or Comments* //text input box
-------------------------------------------
I am getting this in the form result email.
First name: John //name changed to protect the innocent 'OK
Last name: Hancock //name changed to protect the innocent 'OK
Email: email@mydomain.com //Email changed to protect the innocent 'OK
Phone or Cell: 123-123-1234 //Phone changed to protect the innocent 'OK
Information Requested: 1,2,3,-,1 //Should this be returned as what was selected from a check box item?
Subject: Array // what happened to the subject input? Array? It got moved to the next line
Message or Comment: another quote form //this should be the subject
FAX: testing the new quote form again //this result should be the message or comment
//FAX should be a number placed after the Phone or Cell line input.
I do know that version 3.0 will sometimes mixup the field numbers. This happens when you create a field and then decide to move it up or down relative to other fields. When you finish the form the results are mixed up but the data is still collected. You will need to identify the field numbers in the form.html and then straighten out the field numbers inthe processor.php file. This will fix the mixup.
The Array and 1,2,3 results are due to the type of field you used. The array has to be expanded if you want to see th earray data, the numeric selections will have to be mapped to some meaningful text message. Let me know if you still need help.