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Uploaded Files not appearing in Files Folder

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2008-02-25
2013-06-03
  • Greg D Isringhaus

    I have created my form, and add the attachment when I fill out the form.  It does not give me any errors and gives me my confirmation page.  But when i go to the files folder the uploaded file is not there.  Can anybody help on this one?

     
    • TNTEverett

      TNTEverett - 2008-02-25

      First question:
      which version of the generator are you using?

      First comment:
      by default the files are renamed, are there any files present?
      Second comment:
      by default the processor.php file assumes the files folder permissions are 777, what are your file folder permissions?

       
      • Greg D Isringhaus

        I am using 3.0 beta.  There are no files present except for sample.txt and the files folder permission is set at 777

         
        • TNTEverett

          TNTEverett - 2008-02-25

          Without seeing the processor.php file I can not offer any additional assistance.  If you are familiar with PHP you can look through this file to determine where the error might be, otherwise you can send me your file via email and I will see what can be done. 

          One suspicion I have is that if when you generated the form you moved sections of the form up or down and you may have caused a mixup in the variable names.  This is a known issue but is entirely dependant on the process you follow during form generation. 

           
          • Greg D Isringhaus

            What is your email address?  Or you can just email me at greg@blackwelltech.com, so I can send you that processor.php file.

             
            • TNTEverett

              TNTEverett - 2008-02-26

              Adding the solution information.  This is a known issue with the current generator.  If you move fields up or down during generation, the field numbers get out of order and results are unpredictable. 

              Resolution to this issue:
              As I said earlier "if you moved options during generation the fields get screwed up".  See below:
              <li class="mainForm" id="fieldBox_9">
              <label class="formFieldQuestion">Preferred Response:
              <li class="mainForm" id="fieldBox_10">
              <label class="formFieldQuestion">File Attachment

              Since other fields are probably screwed up I will have to review each field.
              There were 4-5 fields out of order.  It also looks like you have one hidden field that does nothing.  I added a comment to the email message indicating this.

               

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