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Unable to run newly created forms

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Paul
2006-01-10
2013-06-03
  • Paul

    Paul - 2006-01-10

    I have recenty installed phpformgenerator manually after I saw it on Fantastico on my providers site.  Once installed everything seems to work.  I have even run both sample forms no problem. I then created a new two field form which created successfully.  I can pull up the form and fill it out but whenI hit submit I receive the ISE message that everyone seems to hit.  I made sure that there was not a .htaccess file that could cause prblems.  I also deleted the line in the process.php file that TNT recommended to someone else.  Still no go.  Need a little push with this one.

    Thanks
    Paul

     
    • Your Money Worth

      I am having the same problem.  Everything is the same for my situation except I did all of the extra stuff such as changing permissions and all that.  Nothing seems to fix this error.  Can someone please halp Paul and I before I loose my mind? :-)

      Thanks

       
      • TNTEverett

        TNTEverett - 2006-01-10

        Some times when the installation script is run the script runs as root or some user other than the web site owner.  When you are not the owner you can not change permissions or anything else.  For this problem it is best to contact your host to solve the problem. 
        Another error occurs when the directories are owned by some user other than the web site owner.  Since this happens during script installation and form generation there is nothing that I can do to help except ask you to contact your host and have them correct the error. 
        I can correct most installation errors, form generation errors, errors that occur when the forms are moved, and any customization that users may want.  I can not correct server setup issues, or errors caused by unusual server setup. 
        If you have contacted your host and believe that all server issues have been resolved, let me know and we will take it from there. 
        As always, please remember to come back and share whatever solution you find solves your problem. 

         
        • Paul

          Paul - 2006-01-10

          Is thee a way to check to see who the script is running under?  This is a site on space I resell and I maintain the site aswell. I am able to change the permissions and have tried it as well with no luck.  When you say this could be something on the server side would have something to do with how they have PHP set up to run? 

          Thanks for the help TNT...

          Paul

           
          • TNTEverett

            TNTEverett - 2006-01-10

            Server setup can get very complex and messy if you don't do it on a regular basis.  First layer is the operating system, next is Apache or some other web server application, next is php.  They all have there own pros, cons, and setup issues. 
            Tell me what OS the server is running, and whether or not you have command line access to the server. 

             
            • Paul

              Paul - 2006-01-11

              OS: Linux
              Apache: 1.3.33(Unix)
              PHP: 4.3.11

              I can also get a full list of PHP info and there is a ton of information.  In several of the sections there is a user listed as "rvphpinfo".  Not sure if this is the user the process file is running under. I was granted CMD line access once for a special reason but I am not sure I can get it again.

              Thanks
              Paul

               
              • TNTEverett

                TNTEverett - 2006-01-11

                Send me a copy of your process.php file and your form file.  Send them to my SorceForge email.  I will run these on my PC to see if there is anything specific about the form that would prevent it from working.  Then we can compare setups to see what the major differences are. 
                I use Uniserver for testing scripts and forms and it works very well for me with the FormGenerator. 
                http://uniformserver.com/index.php

                 
    • TNTEverett

      TNTEverett - 2006-01-10

      Sorry, you'll have to refresh my memory.  What is the ISE message?

       
      • TNTEverett

        TNTEverett - 2006-01-11

        I can help but you'll have to give me more detail. 

         
        • Paul

          Paul - 2006-01-11

          Sorry forgot to post the error.  Below is the error I receive.  I only hit this error when hiting the submit but on the newly create form or when trying to navigate to the Admin page of the form.

          Internal Server Error
          The server encountered an internal error or misconfiguration and was unable to complete your request.
          Please contact the server administrator, webmaster@panthercreekhog.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

          More information about this error may be available in the server error log.

          Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

          --------------------------------------------------------------------------------

          Apache/1.3.33 Server at www.panthercreekhog.com Port 80

           
          • TNTEverett

            TNTEverett - 2006-01-11

            What does the tail end of the log file look like for this error?

             
    • Paul

      Paul - 2006-01-11

      The entire log file shows the following.  Last entry was this past Sunday.

      [08-Jan-2006 15:00:09] PHP Warning:  PHP Startup: Unable to load dynamic library './ixed/ixed.4.3.lin' - ./ixed/ixed.4.3.lin: cannot open shared object file: No such file or directory in Unknown on line 0

       
      • TNTEverett

        TNTEverett - 2006-01-11

        OK, the first error I get is
        "unexpected EOL in process.php"
        This is because the ending "else" statement does not have the closing "}". 
        Fix this and try again.

         
    • Paul

      Paul - 2006-01-11

      ===============RESOLVED=================

      Problem Description:
      After installing phpFormGenerator I could create but not run new forms. I could run the sample forms that came with the software.  After much assistance from TNTEverett it is finally resolved.

      Resolution:
      When I would create a new form it was installing the form in a folder under its name in the "use" directory.  Examplewould be phpform/use/newform.  All of the files in the newform directory and its subdirectory had a file permission of 777 (full rights).  I lowered the file permissions to 755 and this allowed me to run my newly created form.

       

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