From: SourceForge.net <no...@so...> - 2008-11-17 22:14:03
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Bugs item #1528331, was opened at 2006-07-25 13:45 Message generated for change (Comment added) made by liedekef You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=108956&aid=1528331&group_id=8956 Please note that this message will contain a full copy of the comment thread, including the initial issue submission, for this request, not just the latest update. Category: Admin Group: v1.8 Status: Closed Resolution: Out of Date Priority: 5 Private: No Submitted By: Nobody/Anonymous (nobody) Assigned to: Nobody/Anonymous (nobody) Summary: Respondent Accounts Initial Comment: I want to restrict my users and divid them into groups, I think I should use \"Manage Respondent Accounts\" for doing it! but when a Respondent wants to login, it fail and this message appears:\"Incorrect User ID or Password, or your account has been disabled/expired.\" I\'m sure, I entered correct username and password and the account has not been disabled or expired! ---------------------------------------------------------------------- >Comment By: Franky Van Liedekerke (liedekef) Date: 2008-11-17 23:14 Message: Please, don't add anonymous comments on a closed ticket, it's not a forum. Anyway, respondents are not managers. So respondent accounts can only be used for surveys, not administration. If you create a manager account and it is not working, please open a new ticket. Franky ---------------------------------------------------------------------- Comment By: Nobody/Anonymous (nobody) Date: 2008-11-17 22:47 Message: I recently installed the latest MySql, Php, Apache, and PhpEsp. After install, I login as root and create a group via the management interface. I also created a test survey and the new group, then activated it. Then I select to create a respondent account. I filled in all data field, include the password. Then I logout and try login back using the new respondent account. It wasn't successful. I got an error message saying "Incorrect User ID or Password, or your account has been disabled/expired." I login back using the root. Went to the respondent account information, I saw the password field was blank,I entered it, then check disabled was set to "no", and check the expiration date wasd set to 2009 12 31. All field looked good. Logout and try again. The result was the same error. Then I follow a post by Franky about alter the respondent and designer tables with char(64) lines. They didn't help. What went wrong? Please help. ---------------------------------------------------------------------- Comment By: Nobody/Anonymous (nobody) Date: 2006-11-04 06:36 Message: Logged In: NO It's more of a documentation issue. Go to the "Change Access to a Survey" page, and then click on the Survey Name. On the page that then appears you can set the name of the group that has access, max responses, save/restore, etc. If you don't set that, the users can't log in. ---------------------------------------------------------------------- Comment By: Nobody/Anonymous (nobody) Date: 2006-09-27 23:31 Message: Logged In: NO I've got the same problem! Did you find a soloution? /Anders ---------------------------------------------------------------------- You can respond by visiting: https://sourceforge.net/tracker/?func=detail&atid=108956&aid=1528331&group_id=8956 |