#2 This may actually work...

[Keith Willis]

Dear All,

Well, I liked the basic simpicity of PHP Help Desk so
much that I persevered, (long past what would normally
constitute a reasonable amount of effort) until I finally
had something that actually worked.

There were so many changes that rather than
submitting a patch, I've re-submitted the entire project!

I should warn everyone, that I am NOT a PHP
programmer, but I am however a programmer, and I have
basically fiddled with this until I figured out what was
causing most of the bugs, (I hope!).

Anyway it now works for me at least... ;o)

To Install:
----------

Unzip the archive.

Copy the files and directory structure to your host
machine.

Edit the global settings in "config.php".

Run the SQL create script, "phpd.sql" on your MySQL
database.

Add at least 1 new staff member.

[IMPORTANT NOTE: use the following SQL statement to
do this...]

INSERT INTO phpd_staff (name, email, password) VALUES
('AStaffName', 'AStaffEmail', md5('AStaffPassword'))

[Please note the use of the "md5()" encryption function
on the staff password.]

Cheers,
Keith.

[Keith Willis]

Logged In: YES
user_id=598237

ps.

I've removed all the session cookie stuff and instead use Fat
URLs to maintain state.

(so now you can put it in an iframe in your web page)

Cheers,
Keith.

[Keith Willis]