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Error on install

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2002-11-12
2003-01-23
  • Richard Tremblay

    Hi,
    I have download "phpbt-0.9.0".
    I got an error when I try to access phpBugTracker for the first times:
    Warning: Smarty error: unable to read template resource: "install.html" in /phpBugTracker/inc/smarty/Smarty.class.php on line 589

    The permission are correct. There's something else I have to install before starting phpBugTracker.

    Thank you for your help.
    Ritch
    cyberitch@hotmail.com

     
    • James Stein

      James Stein - 2002-11-12

      You need to make sure that you have . in your php include_path.

       
      • Richard Tremblay

        Sorry I dont understand, you talk in php configuration file or in phpBugTracker files?

        If you talk about php, I have a lot of program that work with include path and there's no error.

        Thanks

         
        • Benjamin Curtis

          Benjamin Curtis - 2002-11-17

          Yes, the include path in php.ini (or .htaccess) needs to have . in it.

           
          • Anonymous

            Anonymous - 2002-11-22

            I'm having a similar problem with a new install.  I've installed on several servers with no errors before running into this problem.  Making this change (both to php.ini and local .htaccess) and restarting apache didn't do anything.

            Any other ideas?

             
    • Nobody/Anonymous

      I suppose afetr try & erro testing, that you must install phpbt on a root not a subdirectory..

      so http://one.webser.com/ should work
      while http://one.webser.com/bugs/ won't

      Expect it's solved in next release and it helps you.

      Nosfe!!

       
      • Benjamin Curtis

        Benjamin Curtis - 2002-12-04

        Actually, it will work in a subdir, as you can see from
        http://phpbt.sourceforge.net/demo/

         
    • Josep Marti

      Josep Marti - 2002-12-05

      You're right, but I tried again and still having the same results.. so it must be another setting not correctly assigned..

      Still searching.... I'll post my conclussions if I found any..

      Nosfe!!!

       
    • Nobody/Anonymous

      looks like a lot of people have the same problem with "line 589". It looks like the smarty can't find the templates, but everything seems to be at the right place and also with correct permissions.

      Should the change be made in the Smarty.class.php file? Is this allowed, or is it a "must" to install the smarty stuff under the php-lib-dir?

      Any help here is very welcome!!!

      If you go to a search engine and check for "unable to read " you will get lot's of errors like this.

      Can anyone fix this???

       

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