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#508 Password Safe fails to authenticate on 3 different systems

v1.0_(example)
closed
nobody
1
2020-10-09
2019-07-11
No

Good day.

I've been using Password Safe since 2013 and today is the first time I've seen a major problem.

How is it possible for Password Safe to fail with "Incorrect passkey" on three different PCs, on different databases including the IBAK databases using the same password I've been using for months? Furthermore, one of these systems is not even in the same building or network.

Each one of the three are different versions, v3.26, v3.35 and 3.47.02.

Is there any chance I could salvage the information in these databases?

Bjoern

Related

Support Requests: #508

Discussion

  • Rony Shapiro

    Rony Shapiro - 2019-07-12
    • status: open --> pending
     
    • Bjoern Hehmann

      Bjoern Hehmann - 2019-07-12

      Hi Rony, thanks for your reply.

      I've been using this password on all my machines for over 6 months now, it's
      branded into my mind. In fact I successfully opened the database to copy a
      password in the morning, and later in the day, all machines failed. I also
      thought of ransomware or some kind of malware and did a Malware-bytes scan
      which came up clean.

      This problem started yesterday, July 11th, could it be something in the code
      that may have triggered this?

      Regards,

      Bjoern

      From: Rony Shapiro [mailto:ronys@users.sourceforge.net]
      Sent: Friday, July 12, 2019 2:51 AM
      To: [passwordsafe:support-requests]
      Subject: [passwordsafe:support-requests] #508 Password Safe fails to
      authenticate on 3 different systems

      • status: open --> pending
      • Comment:

      Hi Bjoern,

      Different machines, versions and database files... the only thing in common
      across the systems is the user. The only explanation I can think of that
      accounts for such a wide failure is that the user is typing in the (same)
      password incorrectly on all machines. Either that, or there's another
      commonality that I'm missing.

      (Another possibility that crossed my mind was that ransomeware infected all
      machines, encrypting the files with a key that the criminal would provide
      upon paying ransome, but surely you would have noticed that with other
      files)

      Rony


      [support-requests:#508]
      https://sourceforge.net/p/passwordsafe/support-requests/508/ Password
      Safe fails to authenticate on 3 different systems

      Status: pending
      Group: v1.0_(example)
      Labels: incorrect passkey
      Created: Thu Jul 11, 2019 11:19 PM UTC by Bjoern Hehmann
      Last Updated: Thu Jul 11, 2019 11:19 PM UTC
      Owner: nobody

      Good day.

      I've been using Password Safe since 2013 and today is the first time I've
      seen a major problem.

      How is it possible for Password Safe to fail with "Incorrect passkey" on
      three different PCs, on different databases including the IBAK databases
      using the same password I've been using for months? Furthermore, one of
      these systems is not even in the same building or network.

      Each one of the three are different versions, v3.26, v3.35 and 3.47.02.

      Is there any chance I could salvage the information in these databases?

      Bjoern


      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/passwordsafe/support-requests/508/

      To unsubscribe from further messages, please visit
      https://sourceforge.net/auth/subscriptions/

       

      Related

      Support Requests: #508

  • Rony Shapiro

    Rony Shapiro - 2019-07-12

    Hi Bjoern,

    Different machines, versions and database files... the only thing in common across the systems is the user. The only explanation I can think of that accounts for such a wide failure is that the user is typing in the (same) password incorrectly on all machines. Either that, or there's another commonality that I'm missing.

    (Another possibility that crossed my mind was that ransomeware infected all machines, encrypting the files with a key that the criminal would provide upon paying ransome, but surely you would have noticed that with other files)

    Rony

     
  • Rony Shapiro

    Rony Shapiro - 2019-07-14

    No, I can't think of anything in the code that would trigger what you're describing. Also, no one else has reported anything like this.

    Perhaps another program (anti virus?) is interfering with the file access on these machine. You need to find out (a) what's common to these machines that (b) has recently changed.

     
    • Bjoern Hehmann

      Bjoern Hehmann - 2019-07-15

      Two of my machines are using the same AV, the third another. All 3 have
      been using the same AV for years now. The first two with the common AV are
      used for leisure, the third for work. THe work machine has nothing in common
      with the other two. They've never even shared a USB device. Furthermore, the
      work machine runs is always connected to a VPN.

      From: Rony Shapiro [mailto:ronys@users.sourceforge.net]
      Sent: Sunday, July 14, 2019 12:11 AM
      To: [passwordsafe:support-requests]
      Subject: [passwordsafe:support-requests] #508 Password Safe fails to
      authenticate on 3 different systems

      No, I can't think of anything in the code that would trigger what you're
      describing. Also, no one else has reported anything like this.

      Perhaps another program (anti virus?) is interfering with the file access on
      these machine. You need to find out (a) what's common to these machines that
      (b) has recently changed.


      [support-requests:#508]
      https://sourceforge.net/p/passwordsafe/support-requests/508/ Password
      Safe fails to authenticate on 3 different systems

      Status: pending
      Group: v1.0_(example)
      Labels: incorrect passkey
      Created: Thu Jul 11, 2019 11:19 PM UTC by Bjoern Hehmann
      Last Updated: Fri Jul 12, 2019 07:51 AM UTC
      Owner: nobody

      Good day.

      I've been using Password Safe since 2013 and today is the first time I've
      seen a major problem.

      How is it possible for Password Safe to fail with "Incorrect passkey" on
      three different PCs, on different databases including the IBAK databases
      using the same password I've been using for months? Furthermore, one of
      these systems is not even in the same building or network.

      Each one of the three are different versions, v3.26, v3.35 and 3.47.02.

      Is there any chance I could salvage the information in these databases?

      Bjoern


      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/passwordsafe/support-requests/508/

      To unsubscribe from further messages, please visit
      https://sourceforge.net/auth/subscriptions/

       

      Related

      Support Requests: #508

  • Rony Shapiro

    Rony Shapiro - 2020-10-09
    • Status: pending --> closed
     

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