Initially used latest version, then went back a few versions to v3.17. In
both, I am unable to get the application to remember new Group(s) (and their
associated Entries) that I added.
They are there just fine when I add them. If I close Password Safe and reopen
it, everything that was entered previously has mysteriously vanished in to Fat
I even tried "Save As..." to another database...same thing. The new data is
simply gone upon opening the new database.
I'm experiencing this fun and joy on Windows Vista (YUCK!) 32-bit.
Any suggestions or resolutions would be most appreciated. I've used this
program on WinXP for quite a while and never had anything remotely like this
And before you say "switch to Nested Tree View", I already knew about that,
and yes, I am in that view. I'm not a newbie with this application, just have
never had this weirdness occur before.
Oh, one additional detail.
After I add the new data to a database, I see that the "pwsafe.psafe3" file
has had its date/time stamp updated, and also that the "pwsafe.ibak" file is
there and current.
So, it would appear that some sort of "restore-from-backup-file-upon-user-
open-database" operation is being strangely done upon reopening the
Not so much a reply as an affirmation of having the exact same problem.
Groups, as currently implemented, don't really "exist" until there's an entry
associated with them. This means that saving a database with an empty group
will result in the group "disappearing" when the database is reopened. This
doesn't happen when there's at least one entry in the group.
There is, however, an unfortunate bug in 3.20 - the default "save after
add/edit" setting combined with adding a group causes the group to disappear
as soon as it's added. To work around this, either disable the "Save after
Add/Edit" option in Manage->Options->Backups, or add the group "implicitly" by
typing the new groupname in the new entry's Group field.
Sorry about the confusion. This will be fixed in the next version.
Thank you. Guess I had tried new Group/new Entry combination attempt on in
Using 3.17, ensuring that a new Entry is added within the new Group, prior to
closing the database is working.
I am a new user to Password Safe and am transferring from another product that
only alllows a limited number of passwords and no structure. I have hit the
bug that Rony descibes in vn 3.20, but am using vn 3.23 and it it's still
there. I am trying to create a nice structure for all my passwords and then
populate it. Do I really have to put at least one entry in each tree node
before I can save the incremented structure? Please advise me. Thanks.
The bug that Rony mentioned in V3.20 is NOT in V3.23 - it has been fixed. With
the Bug and the default "save after add/edit" setting, the new group
disappeared immediately it was created. It doesn't anymore.
And in answer to your question - if you save an database, then any empty
groups will disappear. As explained before, the "Group" is just an artefact of
the tree display - it does not really exist until there is an entry that has
as group with this value..
If you do select option 3, then if you put your sensitive data into it for
import, be sure you save it somewhere secure and that you erase it afterwards!
Alternatively, just put dummy passwords in it so that it doesn't matter,
import it and then edit the entries to place the real passwords (or other
sensitive data) once safely in a PasswordSafe database.
With the Import method, you can have multiple attempts by editing the import
file and importing into an empty database that you do not bother to save until
you are satisfied with the structure.
Thanks David for your speedy help, I am getting on doing it basically as per
your option 1. If my old utility would allow exporting, option 3 would have
been nice. Thanks again.
Try going to Options and un-checking "Open database read-only by default".
I had a similar issue editing passwords and creating new groups until I
I am using 3.28 (4783), not opening in read-only mode, have unchecked the save
on "Save database immediately after Edit or Add" ...and the group is still
disappearing as soon as I remove focus on the empty group. I cannot even save
the group with a new name. I have to create new 'New Group' and immediately
right click to add an entry. Or drag and drop to add entry.
I experienced the same problem with Password Safe v3.28 (4783) and was able to
resolve the problem using the following steps:
Release 3.29 will support persistent empty groups.
If you can't wait a few days, you're welcome to test drive the pre-release
I bought a new laptop over the weekend and had installed 3.28 on it, a Windows
7 64 Bit sytem that is fully patched. My password safe is on a USB key. My
password database was created on another system, I don't remember the verion.
Today I attempted several times to add a group, but the group would disappear.
What I did notice is that the last entry in my second group was renamed from
Twitter to the group name I attempted to add. I was unable to rename Twitter
back to Twitter, so I would exit Password Safe without saving. In one attempt,
I did "save" and then exit. The group was not there when I reopened the
database, and Twitter was back to Twitter, with the entry before Twitter now
I have updated to 3.29pre2 and I was able to create a new group and additional
entries that were successfully saved and persisted to the next session.
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