#678 Hang on tray icon right-click

[Philip Le Riche]

Pwsafe (v3.13) is minimised to the tray and locked. I want to open a different safe (home instead of work) so I right-click on the tray icon. Recent Entries History looks like just what I want, but it's greyed out. However, I click it anyway in hope. Pwsafe then hangs with high CPU usage and the tray icon context menu stuck open. Eventually I discover that double-click on the tray icon recovers it, but I still have to log on to my work safe before I can switch to my home one.

[DrK]

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user_id=1730698
Originator: NO

I can't reproduce the high CPU usage - nothing happens when I click on a disable (greyed out) menu item - which is what I would expect.

However, 'Recent Entries' only applies to the currently open database (whether it is currently available or locked). The only way to access entries in another database is to open it first.

To open another database when the current one is locked in the tray, you can either:
a. unlocked the current one and then open the new database, or
b. start another copy of PasswordSafe and open it there.

So only the high-CPU is a bug, the rest is 'working as designed'. Until we can reproduce the high-CPU effect, i am afraid we have no handle on fixing it :-(

David

[Philip Le Riche]

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user_id=1036540
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This is reproducible every time for me. System is Toshiba Tecra M5 Intel Core 2 CPU, 1.5GB RAM, WinXP SP2. Is there any way I can get a dump or stack trace of it in this state?

[DrK]

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user_id=1730698
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Not really - dumps are always difficult to analyse and rarely have the info we need. Stack trace might be useful if you can get it (thanks for the offer).

The only other thing is to describe 'exactly' how you reproduce it. Left clicks/right clicks? Is it with every database or just one? Exactly how do you start PWS. Do you have to open an entry first? Do you have to copy something to the clipboard first so that there are entries in the Recent History? Does it matter what you copy to the clipboard (user, passwords, notes etc.)? Does there have to be more than one entry in the Recent History list? etc. etc.

Basically, anything you can tell us that will enable us to reproduce it. We would rather have too much than too little information! (if you don't mind, that is - it will take some of your time). If it is a lot of info - you can put it in an email to me via my SourceForge ID (and copy Rony - the admin due to it being the holiday period).

David

[Philip Le Riche]

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user_id=1036540
Originator: YES

This is strange. If I launch another copy of pwsafe from a different folder and/or delete the .cfg file, I still get the problem. But if I copy it into a Mojopac sandbox, even if I copy the .cfg file as well, I don't get the problem.

Here are several stack traces taken with Sysinternals Procexplorer whilst hanging (however, taking the stack trace often seems to kick it into life):

ntoskrnl.exe!ZwCloseObjectAuditAlarm+0x45
hal.dll+0x23fa
ntoskrnl.exe!KeInitializeDpc+0x839
ntdll.dll!KiFastSystemCallRet
USER32.dll!EnableMenuItem+0xf
pwsafe.exe+0xb44a2
pwsafe.exe+0xb42cc
pwsafe.exe+0xb4997
pwsafe.exe+0xb438c
pwsafe.exe+0x15576
pwsafe.exe+0xba248
pwsafe.exe+0xb5d89
pwsafe.exe+0x15e71
pwsafe.exe+0xb85e9
USER32.dll!GetDC+0x6d
USER32.dll!GetDC+0x14f
USER32.dll!IsWindowUnicode+0xa1
USER32.dll!CallWindowProcW+0x1b
pwsafe.exe+0x6a62d

ntoskrnl.exe!ZwAssignProcessToJobObject+0x15
ntoskrnl.exe!MmCreateMdl+0x28a
hal.dll!HalClearSoftwareInterrupt+0x342
PSAPI.DLL!GetModuleFileNameExW+0x7c
PSAPI.DLL!GetModuleBaseNameW+0x17
nview.dll!PMLoadPresentation+0x300b
nview.dll!PMLoadPresentation+0x6035
nview.dll+0x8b456

ntoskrnl.exe+0x584d
ntoskrnl.exe+0x23ee4
hal.dll+0x2ef2
kernel32.dll!CompareStringW
nview.dll!PMLoadPresentation+0x2308
nview.dll!PMLoadPresentation+0x6170

ntoskrnl.exe+0x584d
ntoskrnl.exe+0x23ee4
hal.dll+0x2ef2
win32k.sys+0x1899
ntoskrnl.exe+0x699f
ntdll.dll!KiFastSystemCallRet
USER32.dll!GetMenuItemInfoW+0x123
USER32.dll!GetMenuStringW+0x3b
nview.dll!PMLoadPresentation+0x2c454

ntoskrnl.exe+0x584d
ntoskrnl.exe+0x23ee4
hal.dll+0x2ef2
win32k.sys+0x1899
ntoskrnl.exe+0x699f
ntdll.dll!KiFastSystemCallRet
USER32.dll!GetMenuItemInfoW+0x123
USER32.dll!GetMenuStringW+0x3b
nview.dll!PMLoadPresentation+0x2c454