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#40 Loss or records on Samsung Galaxy S5 with OneDrive Sync overwrite after account reauth

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2018-09-19
2018-09-19
Anonymous
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Hey Jeff,

I have been using and supporting your app for many years now, just tonight I hit a very unfortunate snag. I had just updated a password on my computer and then a few minutes later went to login to the app and noted that the file on my Samsung Galaxy S5 was older, so I went and checked the Passwd Safe Sync app and on entry it raised an update notification and told me I needed to reauthenticate with OneDrive. On doing this, it promptly synced. The catch is that the sync with OneDrive mustn't have been working for a while and all my updates in the safe on the phone were over written by the latest change ... from the computer ... this has resulted in the loss of many records and associated passwords ... so my question is does Passwd Safe or the Sync App keep a backup of the psafe file that is syncs with locally on the phone and how could I get at this file within android so as to try and recover the psafe file/backup file with all my records from the last few months. Any assistance you can provide would be greatly appreciated.

Regards

Stew

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