Anonymous - 2013-02-26

So every time I start Smartie LCD it gives me this message: "Failed to open device: DLL Initialize error: MATRIX.DLL Exception: An USB palm was detected but we failed to connect to PalmOrb. Please ensure PalmOrb is already running on your Palm."

Thing is that PalmOrb is running. I suspect the problem is not with PalmOrb or the Palm. But the drivers. I was having problems with my computer communicating with the Palm because I am using a 64bit Windows 8 OS. So I installed some custom drivers and now there are no communication problems. The only problem is that LCD Smartie can't detect PalmOrb.
Anybody have a fix or something for this problem? Thanks

And here is a link to the custom drivers I am using: http://www.palmdr.com/windows-7-64-bit-usb-drivers