[PacketFence-users] Packetfence get MAC error help

[Eran B. <eb...@wa...>]

Hello Fabrice,

I've been busting my head with the following error:
Dec 24 10:46:37 PacketFence-ZEN pfqueue: pfqueue(20116) WARN: [mac:] couldn't get MAC at ifIndex 10105. This is a problem. (pf::Switch::_getMacAtIfIndex)
Dec 24 10:46:39 PacketFence-ZEN pfqueue: pfqueue(20116) WARN: [mac:] couldn't get MAC at ifIndex 10105. This is a problem. (pf::Switch::_getMacAtIfIndex)

Looking at some previous posts on this issue - no resolution provided that is any help for me.

I use Cisco 2960G switch IOS 12.2.(44):
[Global]
snmp-server community <public> RO
snmp-server community <private> RW
snmp-server enable traps snmp authentication linkdown linkup
snmp-server enable traps port-security
snmp-server enable traps port-security trap-rate 1
snmp-server enable traps mac-notification change move threshold
snmp-server host <PacketFence server IP address> version 2c public

[Interface]
interface GigabitEthernet0/5
switchport access vlan XXX
switchport port-security violation restrict
switchport port-security mac-address 0200.0001.0105
end

When requesting the MAC address from the PF CLI:
[root@PacketFence-ZEN bin]# ./pfcmd_vlan -switch 10.0.1.200 -ifIndex 10105 -getMAC
68:F7:28:6D:93:ED

Why can't the PF get the MAC address when the port is in "MAC Isolation" mode/VLAN?

Your help will be most appreciated,
Eran Benno