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#61 osTicket 1.8 RC2 and coming 1.8 stable

1.2.1-ST
open
Tim Gall
1.8 (1)
1
2014-12-02
2013-11-29
Anonymous
No

Are there plans to support 1.8 ?

Discussion

  • Christina Louise

    I have just installed osFaq in an osTicket 1.8 installation and from what I can see it's working fine.

    I just upgraded osTicket from 1.6 to 1.8, lost my FAQs and panicked, thought I'd give the latest version of osFaq a go and as I say, it seems to be fine. The installation instructions are, from what I could see mostly correct.

    I guess though the disclaimer, your mileage may vary is warranted as I'm not an expert osTicket or osFaq user.

    Regards

    Christina

     
  • Tim Gall

    Tim Gall - 2014-01-05

    Hi Christina,
    Yes to support for osTicket 1.8. I haven't had time to work on osFaq much lately but will try and give it a look in early this year. I got waylaid from the project last year due to work commitments.

    If you find any issues in osFaq with OST-1.8 or have suggestions for improvement be sure to let me know. If theres any compatibility issues I will sort them out straight away.

    For the next release primarily I want to improve on the document and attachment upload/management system and possibly do some integration work so osFaq data is accessible from the osTicket area for use in responses.

    Thanks for the feedback.

    Regards,
    Tim

     
  • Anonymous

    Anonymous - 2014-12-02

    Tim, it would be great if you integrated OSFAQ into replies. I don't know if you've had a chance to look, but in 1.9, there's something they're calling plugins, perhaps OSFAQ migrating as a plugin would be the path to all future updates to OST.

     

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