osFAQ v1.4.0-ST includes new functionality for Canned-Responses, Import/Export and a modular search form as well as minor fixes and improvements to the existing system. Compatible with osTicket 1.10.x series.
The new install package at SourceForge also has integration examples suitable for use with file-compare software to simplify and smooth the integration steps. The examples are also usefull when integrating by hand as a visual reference. See the EXTRAS folder in the packaged 1.4.0-ST release.
More information is available at the projects website https://osfaq.oz-devworx.com.au/ and in the osFAQ download area https://sourceforge.net/projects/osfaq/files/osFAQ_1.4.0.ST/
If anyone has trouble with the new release please contact me or start a support request in the projects support area and I will tend to it as soon as I can.
Regards,
Tim Gall