Hi Tim,
It owuld be nice to have variables we can use to pull parts of osFAQ to different parts of you module to different locations in osTicket. For example, I owuld like to replace the osticket knowledgebase search with osFAQ search on the homepage.
Ive put a modular search form togeather that will work on any of the osTicket pages. It will be included in osFAQ v1.4.0-ST which should be released very soon. It also includes support for osTicket canned-responses.
I'll put some integartion instructions with examples togeather for the modular search form and include them in the finished release.
great, thats awesome