osFaq Activity
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Activity for osFaq
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Tim Gall posted a comment on ticket #7
Unfortunately I havent had time yet. I have to work around my professional obligations first. Hopefully I can get into it late June 2018. Will most likely work on the internal functionality first and finish at the user interface portion. Any and all suggestions & ideas will be taken into account during the planning and development stages.
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Anonymous posted a comment on ticket #7
Have you been able to look into this feature any further? It would be nice to be able to manage these better. A new tab under Agent settings called osFAQ next to Permissions tab or even with-in Permissions tab next to Knowledgebase.
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1.4 ST - When editing article, Answer field doesn't go 100% of template
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This is fixed. Also updated editor to latest version (ckeditor 4.9.2). Changes are on GitHub in the master branch and will be in the next release of osFAQ. https://github.com/oz-devworx/osfaq
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Sharing a Single Article
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Jeffrey Ranshaw created ticket #8
Sharing a Single Article
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1.4 ST - When editing article, Answer field doesn't go 100% of template
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Will look into this at some point. I usually use the full-screen button on the editor toolbar if Im working with a large quantity of content. Youll need to click the fullscreen button once finished to restore it to the default size. Button looks like an X with arrows on the ends.
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1.4 ST - Search function not working for sub-categories
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Article blank after save - php warning in error-log
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Replied to this via your regular email address a few minutes ago. Will update this post with an answer as well, later today.
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Article blank after save - php warning in error-log
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1.4 ST - When editing article, Answer field doesn't go 100% of template
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1.4 ST - Search function not working for sub-categories
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Sounds feasible enough and well thought out. Will see if I can get it into the next release. Thanks for the input.
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Staff edit control by Role
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osFAQ v1.4.0-ST available
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osFaq released /osFAQ_1.4.0.ST/osFAQ-v1.4.0-ST_FULL.zip - Compat OST v1.10.x
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great, thats awesome
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Ive put a modular search form togeather that will work on any of the osTicket pages. It will be included in osFAQ v1.4.0-ST which should be released very soon. It also includes support for osTicket canned-responses. I'll put some integartion instructions with examples togeather for the modular search form and include them in the finished release.
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Just expanding on my previous answer... after looking closer at the homepage screenshot it looks like your got the client side navigation link a few lines below where it should be in the osTicket file /include/class.nav.php See the screenshot attached to this reply for a visual. The osFaq integration should be directly ABOVE $this->navs=$navs; From your attached screenshot Im guessing you have it directly above return $this->navs; instead.
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Just expanding on my previous answer... after looking closer at the homepage screenshot it looks like your got the client side navigation link a few lines below where it should be in the osTicket file /include/class.nav.php See the screenshot attached to this reply for a visual. The osFaq integration should be directly ABOVE $this->navs=$navs; From your attached scrrenshot Im guessing you have it directly above return $this->navs; instead.
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Just expanding on my previous answer... after looking closer at the homepage screenshot it looks like your got the client side naveigation link a few lines below where it should be in the osTicket file /include/class.nav.php See the screenshot attached to this reply for a visual. The osFaq integration should be directly ABOVE $this->navs=$navs; From your attached scrrenshot Im guessing you have it directly above return $this->navs; instead.
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osFAQ Variables
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Patch is available for the migrate/import system
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osFAQ v1.3.1-ST available
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Hi, FAQs will appear on the homepage module as you add them to osFAQ. The module is already installed from what I can see. At the moment its fairly basic though. Theres a few options in admin to adjust what displays under: osFAQ -> FAQ Settings -> FAQ module for osTicket pages Are you after any specific functionality for the home page? (search, etc ?) Please let me know and I'll look into it sometime over the coming weeks. Regards, Tim
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Anonymous created ticket #75
OSFaq Homepage
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osFAQ v1.3.0-ST available
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Anonymous posted a comment on ticket #74
Worked likea charme. Great work. Best regards Miguel Gomes
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osFAQ v1.2.2-ST Maintenance release available
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New version available osFAQ 1.2.2 ST. You can find out more at https://osfaq.oz-devworx.com.au/downloads/...
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Looks like ive got it running but I still need to test it to make sure everything...
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Anonymous posted a comment on ticket #74
Thanks that wouldbe great. This isa great mod to osticket. Im guessing two. 1.10...
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osfaq hasnt been updated in a while so im guessing it might not be compatible with...
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Anonymous created ticket #74
Error 500 on osticket 1.10
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Ted Gauthier posted a comment on discussion Open Discussion
Is there any examples for importing existing FAQ-type content from HTML pages or...
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I cant access the site,,, can you verify the link. Meanwhile I think I know what...
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Anonymous posted a comment on ticket #73
Thanks Tim. I'm trying to migrate my installation to Amazon's AWS. It has been a...
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Anonymous posted a comment on ticket #69
Never mind. I figured out. The file needing modifications is /faq/include/config.faq.php....
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Anonymous posted a comment on ticket #69
Tim, Thank you very much for all your help. I was able to get osfaq installed. The...
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Hi, Sounds like you need to update the root paths in the osFaq config file. The files...
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Anonymous created ticket #73
Moved installations
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Anonymous created ticket #72
error on instal osfaq on osticket 1.9.11
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jcott posted a comment on ticket #46
Are you using hosted or downloadable solution? We will be introducing multiple language...
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Maintenance release available
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Maintenance release available
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I missed this completely. No doubt its a bit late to reply but I will look into this...
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Theres a compatibility update available for osFaq with the osTicket 1.9.x series....
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Hi, Ive put together a fix for osFaq with the latest osTicket; I should have it packaged...
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Hi, You would replace [your-osticket-directory] with the domain or IP of your website...
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Hi Marlon, The folder structure in the osFaq upload folder matches the osTicket installation....
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Hi, Ive put together a fix for osFaq with the latest osTicket; I should have it packaged...
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New release in the works...
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osFAQ 1.2.1 Settings patch
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Hi Joshua, Thanks for the info. I should be able to spend some time on the project...
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Anonymous created ticket #71
Cannot add category or FAQ
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Looks like a duplicate of ticket: 69 Install directions for OSFaq 1.2.1-ST with OSTicket...
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Install directions for OSFaq 1.2.1-ST with OSTicket v 1.9.5.1
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Hi, Im overdue to do some work on osFaq but my last batch of testing with osTicket...
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Anonymous created ticket #70
Install directions for OSFaq 1.2.1-ST with OSTicket v 1.9.5.1
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Anonymous created ticket #69
Install directions for OSFaq 1.2.1-ST with OSTicket v 1.9.5.1
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Thanks for the feedback Peter. Glad you got it working. The PHP subject is interesting....
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Hi, Check ticket 57 for the answer to this http://sourceforge.net/p/osfaq/support-requests/57...
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Hi, I did some testing with 1.7.11 and it went smoothly and worked ok. After checking...
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The attached patch fixes osFAQ 1.2.1ST admin settings form not saving when editing...
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Hi Peter, Just a quick update on this. Im pretty certain your current client side...
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Hi, got locked out of sourceforge for a while since they changed how they handle...
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Anonymous created ticket #68
OST 1.9 Integration
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Anonymous created ticket #67
Installation error
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Anonymous created ticket #66
Does Global Style formatting exist?
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Anonymous created ticket #5
Upload multiple images at once.
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Anonymous created ticket #15
uploading a new image uses a previously uploaded image with the same name
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Anonymous created ticket #65
Images with the same filename overwrite latest upload
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Anonymous created ticket #64
osFAQ login issue with osTicket
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Anonymous created ticket #63
osFAQ login issue with osTicket
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I was on the right track but the fix is a little more comprehensive than my first...
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Additional notes: For versions of PHP >= 5.3.0 use: require_once( __DIR__ . ROOT_PATH...
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The error is being thrown due to security settings your PHP engine is running. To...
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Additional notes: For versions of PHP >= 5.3.0 use: require_once( __DIR__ . ROOT_PATH...
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The error is being thrown due to security settings your PHP engine is running. To...
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The error is being thrown due to security settings your PHP engine is running. To...
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The error is being thrown due to security settings your PHP engine is running. To...
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