#3868 Cannot Print OLIS Results or Print/Fax Consults with OLIS Results Attached

[Trimara Corporation]

Problem Summary:
OLIS lab results will not print from OSCAR. Consults with OLIS results attached can also not be printed or faxed.

Expected Result:
OLIS Labs will print. Consults with OLIS labs attached can be printed or faxed.

Actual Result:
An exception is thrown.

Steps to Reproduce:
From the Inbox
(1) Open an OLIS lab result from the inbox
(2) Click Print button.
(3) PDF is generated but contains 500 error

From Consults:
(1) Attach an OLIS result to a consult.
(2) Click Print or Update and Fax button
(5) 500 error occurs.

Reproduced in:
RELEASE_12_1 Commit d46e9148

Additional Information:
Exception is being caused by oscar_port not being set in the config file. Setting that field will then break either local or remote printing since https and http run on different ports and http is generally used within a clinic while https is used remotely. The correct method of determining the port should be request.getServerPort(); The line that needs to be changed is line 68 of oscar.oscarLab.ca.all.pageUtil.PrintOLISLabAction

Additionally, when oscar_port is set a class not found exception is thrown for oscar.oscarLab.ca.all.pageUtil.LabViewForPdfGenerationServlet - this class does not exist in OSCAR at present.

Stack trace from lab print and consults attached.

[Tanner Williams]

Consults
This bug also affects consultations. If an OLIS report is attached to a consult, it will produce a 404 error (see attached image). Currently there is no workaround for this.

Steps to reproduce:

1. Have a patient's chart with a lab result from OLIS
2. Create a consultation and try to attach the lab result
3. Try to submit the consult

Expected Results:
Consult should be saved successfully. Print Preview should successfully create the PDF including the OLIS report.

Actual Results:
A 404 error is thrown, as the LabViewForPdfGenerationServlet class does not exist to create the PDF. See attached image.

Workarounds:
None

Printing
As a workaround for the printing not working, users can hit Ctrl+P when viewing the report to print it with the system print dialog.

[Sara Bond]

Is there an update on this fix?

[IMCare]

Guys this ticket has been open since April 2015. There is no workaround this. Plese fix this.
Dr. Bhargava

[Shehzad Merchant]

Hi Dr. Bhargava,

KAI Innovations has started working on it and would resolve the issue soon. We would update the ticket after completion of the task.

Regards

Shehzad Merchant
KAI Innovations

[IMCare]

Excellent. Looking forward to a solution
Mukesh Bhargava

Mukesh Bhargava *
TEL: 905-377-7793 FAX 905-373-6969*

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On Wed, Jan 6, 2016 at 10:43 AM, Shehzad Merchant shehzadmerchant@users.sf.net wrote:

Hi Dr. Bhargava,

KAI Innovations has started working on it and would resolve the issue
soon. We would update the ticket after completion of the task.

Regards

Shehzad Merchant
KAI Innovations

---

• [bugs:#3868] http://sourceforge.net/p/oscarmcmaster/bugs/3868/ Cannot
  Print OLIS Results or Print/Fax Consults with OLIS Results Attached*

Status: open
Group: RELEASE_12_1
Created: Wed Apr 29, 2015 07:11 PM UTC by Trimara Corporation
Last Updated: Sat Jan 02, 2016 04:09 PM UTC
Owner: Trimara Corporation
Attachments:

• 500_error_from_inbox.pdf
  https://sourceforge.net/p/oscarmcmaster/bugs/3868/attachment/500_error_from_inbox.pdf
  (17.6 kB; application/pdf)
• 500_error_from_consults.pdf
  https://sourceforge.net/p/oscarmcmaster/bugs/3868/attachment/500_error_from_consults.pdf
  (95.8 kB; application/pdf)

Problem Summary:
OLIS lab results will not print from OSCAR. Consults with OLIS results
attached can also not be printed or faxed.

Expected Result:
OLIS Labs will print. Consults with OLIS labs attached can be printed or
faxed.

Actual Result:
An exception is thrown.

Steps to Reproduce:

From the Inbox
(1) Open an OLIS lab result from the inbox
(2) Click Print button.
(3) PDF is generated but contains 500 error

From Consults:
(1) Attach an OLIS result to a consult.
(2) Click Print or Update and Fax button
(5) 500 error occurs.

Reproduced in:
RELEASE_12_1 Commit d46e9148

Additional Information:
Exception is being caused by oscar_port not being set in the config file.
Setting that field will then break either local or remote printing since
https and http run on different ports and http is generally used within a
clinic while https is used remotely. The correct method of determining the
port should be request.getServerPort(); The line that needs to be changed
is line 68 of oscar.oscarLab.ca.all.pageUtil.PrintOLISLabAction

Additionally, when oscar_port is set a class not found exception is thrown
for oscar.oscarLab.ca.all.pageUtil.LabViewForPdfGenerationServlet - this
class does not exist in OSCAR at present.

Stack trace from lab print and consults attached.

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