#3553 Print & Paste Into EMR not pasting into EMR

[Trimara Corporation]

Problem Summary:
Print & Paste Into EMR button is no longer operating as expected.

Expected Result:
Print & Paste Into EMR button is adding Rx to the eChart but is not pasting the prescription text as a note into the pt's eChart.

Actual Result:
Print & Paste Into EMR button no longer pastes Prescriptions as a note entry in the pt's eChart.

Steps to Reproduce

1. Create an appointment for a pt
2. Click on Rx to open the drugref window
3. Click on Search button
4. Select any drug and complete the prescription (eg. select "as needed" then click on "<<" button to complete the prescription)
5. Click on the Print & Paste into EMR button; note how the Rx entry is added, the window doesn't close and no notes are added to the eChart.

Reproduced in: RELEASE_12_1

[SBek]

Replicated on both R12.1 (build #444) and Master (build #2236)

[Trimara Corporation]

Hi Suni,

Is there an update available for this issue?

[Marc Dumontier]

What kind of update?

[Trimara Corporation]

This ticket was listed as accepted in November and listed as 'Replicated on both R12.1 (build #444) and Master (build #2236).'

Wondering if there is a fix available or an update that might have determined other issues invovled?

[Trimara Corporation]

Hi Suni,

This has been an accepted issue since Nov 5, 2014. Is there any update available? Our clients would like to resolve this issue

[Sarah Allen]

I've tested this in 15 and in 12 and this issue appears to be resolved. Please reopen if you still see the issue.