#2792 Collision of invoice numbers between clinics

[Marc Dumontier]

Collision of invoice numbers between clinics

[Victor Van Herk]

Require detailed steps to recreate documented in this ticket.

[Randy Jonasz]

Hi Victor

The problem is when a group of clinics are in the same billing group although they have separate instances of OSCAR. The RA report returned by OHIP contains invoice Ids all in one file for all clinics. There is no way to tell OHIP to change this behaviour. The problem is that when this file is uploaded into OSCAR, invoice Ids from other instances of OSCAR clash and errors are reported on invoices which do not have errors.

The fix is to assign user defined value identifying the clinic in the group. This prefix to the invoice Id can then be used in submitting bills to OHIP. The received RA will then be checked for the prefix before processing the item in the report.

I've attached the layout of the OHIP record. The field of interest is the Accounting Number in the Claim Header - 1 Record.

[Victor Van Herk]

Thanks for the info Randy,

Could someone provide the exact steps to reproduce, including any files required for upload to recreate issue.

[Marc Dumontier]

Agree with Victor, we need more information. We aren't really familiar with how to do the steps you are referring to in your problem description. The more detailed you are, the more likely Victor can help on this one.

[Randy Jonasz]

Please read my note from October. The method OSCAR uses to identify invoices must be changed to account for multiple sites.