Problem Summary:
The document viewer won't display documents that have been deleted. If the document has already been assigned to a physician to review, this means that the physician will be unable to see the document or acknowledge it to clear it from their inbox. Screenshot and catalina.out attached.
Expected Result
The document viewer should still display the document but should have an indication that the document has been deleted.
Actual Result:
The document doesn't display.
Steps to Reproduce:
(1) Upload a document through Inbox-->Doc Upload
(2) Open the document through the Inbox and (a) assign it to a patient and (b) assign it to a physician for review.
(3) Go into the patient's chart.
(4) Click the "Documents" title to open the Document Management System.
(5) Delete the document by clicking the trash icon
(6) Open the Inbox and find the document result
(7) Try to open the document - the document viewer will open but no document will be displayed.
Reproduced In:
Additional Information:
screenshot showing what the page looks like when the document is deleted.
Diff:
The issue has been replicated in R12.1 (build # 415). Not applicable to Master.
Workaround is available: deleted document can be restored in the Inbox view by clicking the 'Undelete' trash icon in the Document Management System.
Downgrading the priority.
Last edit: SBek 2014-10-16
R12.1: https://source.oscartools.org:8080/#/c/12590/
Diff:
Re-tested R12_1 build # 539 -> issue has been resolved.