[WWdevel] Fwd: pdf generation problem

[Sam H. <sh...@ma...>]

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Has anyone else run into this problem? I can't replicate it.
- -sam

Begin forwarded message:

> From: Sam Hathaway <sh...@ma...>
> Date: August 26, 2005 12:13:17 EDT
> To: Jeff Denny <DEN...@Me...>
> Subject: Re: pdf generation problem
>
> On Aug 24, 2005, at 15:46, Jeff Denny wrote:
>
>> Sam,
>>
>> We have identified a pdf generation problem. We created our  
>> usernames using the university's e-mail addresses for the students  
>> by taking their e-mail userids as the webwork usernames.  
>> Unfortunately, our school uses names like "jeff.k.denny" When  
>> webwork tries to create a pdf, latex gets confused by the periods  
>> in the username when looks for the png extension. Then, webwork  
>> produces an error message.
>>
>> The only thing I can come up with is to change the usernames to  
>> the students' university id numbers. Of course, the problem is  
>> that the username in webwork appears to be the one thing that  
>> can't be changed in the database for each user.
>>
>> Do you have a suggestion?
>
> Hi Jeff,
>
> I can't replicate this problem. I created a user with user ID  
> 'foo.bar' and student ID 'this.is.the.student.id'. I tried  
> generating hardcopy for this user both while logged in as myself  
> ('sam') and while logged in as the user itself.
>
> The problem I tested had graphs in it (it is the graph example from  
> set0), which were converted to PNGs and embedded in the PDF.
>
> If I can find the source of your problem, I can probably fix it in  
> the source and give you a patch to apply to your system.
>  -sam

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