#2 i18n problem

closed
None
5
2014-08-06
2005-07-21
Programmino
No

i18n does not work properly on chart section:
sometimes the language of the charts is Italian and the
operator has an English profile; sometimes the language
of the charts is English and the operator has an Italian
profile.
The demo site exploits the bug too.

Discussion

  • Open Source Services

    Logged In: YES
    user_id=759963

    The problem has been reproduced with Mozilla Firefox 1.0.5
    (GNU/Linux version) and is related to a cookie sent by the
    application to the user.

    OpenTT has to deal with 3 different type of sessions:
    - mod_perl (OTRS)
    - mod_php (phpMyFAQ)
    - tomcat (Cewolf)

    the issue is related to JSESSIONID stored on client system.

    A workaround to this problem is cookie deletion; Mozilla
    Firefox step by step:
    - open Edit menu
    - choose Preferences
    - select privacy icon in left box
    - expand "cookies" node
    - push "view cookies" button
    - in the top panel select JSESSIONID cookie and push button
    "delete cookie"
    - confirm operation and leave preferences tool

    There's no planned fix for this issue: use the provided
    workaround in the case you have to switch language and the
    system does not work properly by itself.

     
  • Open Source Services

    • assigned_to: nobody --> primeur
    • status: open --> closed
     
  • Open Source Services

    Logged In: YES
    user_id=759963

    Release 1.2.4 fixes this issue too.

    Regards
    Ch.F.

     

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