CRM/SFA -> Orders -> Create Order
When new items are added into the order the Full View to add new items shows the Comments field and the Grid view shows the Description field. It is better that the Description field is shown in both as this is carried through when an invoice is created. However, one can edit the Description field in Full View after the order item has been added -- only when to add a new item in using Full View the Comments field is shown instead of the Description field.
Thank you