#5 Can't login after Install

v4.5.0.1
closed
Setup (1)
5
2012-09-14
2009-12-18
Anonymous
No

After installing, everything appears to have succeeded.

Redirected to login screen, and entered the administrative account credentials as created during install. Receive this error: Username or password is incorrect.

Manually created an md5 of the password and compared the result to the value in the DB, all credentials match.

Refreshed the login page, and attempted to login with multiple browsers.

Could it be a problem with submitting the password or the setting of cookies?

Discussion

  • James Tremblay

    James Tremblay - 2009-12-23

    We need to understand more about your installation environment to help you with this.

     
  • James Tremblay

    James Tremblay - 2009-12-23

    Are you in a "hosted environment? I have not seen this in a local install. Our code requires some MySQL functions that many hosting providers do not yet allow. This is tide to a known MySQL issue with permissions and the creation of functions and procedures.

     
  • Miles Carmany

    Miles Carmany - 2009-12-29

    I am hosted with DreamHost. My MySQL host is different from my webhost.

     
  • Miles Carmany

    Miles Carmany - 2009-12-29

    That is to say: The actual servers are different, but they are through the same provider.

     
  • Rey Marfil

    Rey Marfil - 2010-02-23

    i have the same trouble on this, after i install on XAMPP latest version. I am now unable to logon to using the admin/admin access i entered on installation.
    Anyhow my Apache port is 8080, is this make any difference???

    Please advise!

    Thanks,

     
  • James Tremblay

    James Tremblay - 2010-02-23

    We are aware of this need and we are going to address this in a new release.

     
  • James Tremblay

    James Tremblay - 2010-02-23

    We are working on this issue. It seems that in our conversion to MySQL we used some features that require console level root access to the host. we are going to be releasing a version that does not use these features ASAP

     

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