Re: [Openinteract-help] new issue tracking system for OpenInteract and SPOPS

[Chris W. <ch...@cw...>]

On May 3, 2004, at 3:26 PM, Lee Revell wrote:
> The new bug tracking system is the best I have ever seen.  I was able 
> to
> open an issue in seconds; judging from the quick turnaround it is
> equally easy to use from the other side.  Bugzilla is completely 
> unusable in
> comparison.  Their licensing scheme is indeed smart, as I have already
> recommended JIRA for internal use at my company.

Glad to hear you like it!

One of the nifty things about JIRA is that if you're a paying customer 
you get access to the source code and can implement 
improvements/customizations fairly easily. It takes a while to learn 
how some of the libraries that JIRA uses work (I severely dislike the 
Entity Engine mapping tool) but I've successfully implemented a new 
workflow.

Chris

--
Chris Winters
Creating enterprise-capable snack systems since 1988