Hylafax & Fax Modem Advice

Developers
Allen Luo
2010-11-16
2014-01-01
  • Allen Luo

    Allen Luo - 2010-11-16

    Hi guys, I've been trying to get hylafax set up with openemr for a while now with no avail (more so on the getting hylafax to work). I think that my problem was more with the modem side because I was trying to get Asterisk and t38modem to work properly on my Ubuntu machine. I've since given up and decided that it might be easier just to buy a fax modem for our setup, but I was wondering what some of you guys out there are using as your modem and how your hylafax servers are set up so I can get an idea of what works and what doesn't. I'd be great if anyone could give me any recommendations on modems or even possible alternatives to hylafax. Thanks!

     
  • aperez

    aperez - 2010-11-16

    Hi
      For starters I assume you are using some linux distro, correct?  You may  want to checkout the hylafax hardware list here http://www.hylafax.org/content/Documentation.
    For the most part you should use external Fax Modems.  If you are using an internal (PCI) modem, many of them are driver dependent as they have no on-board processor.  These are generally what is known as a win-modem.

    Thanks

     
  • mike-h30

    mike-h30 - 2010-11-16

    We are using the Multimodem ZPX fax board .  Hylafax recognizes it right away.  I am very pleased with the Multimodem ZPX.

    http://www.multitech.com/en_US/PRODUCTS/Families/MultiModemZPX/

    We are also using AvantFax (www.Avantfax.com) front end instead of OpenEMR.  There are many more fax features in AvantFax that we like over OpenEMR faxing.  Plus we get a lot of non relevant EMR faxes that we don't want to store in OpenEMR.  We have been extremely pleased with AvantFax.  Our Linux distro is SUSE Linux Enterprise Server 10.

    I hope to start experimenting with a software modem (http://iaxmodem.sourceforge.net/howto.php)  soon so that I can eliminate the need for a hardware modem.   Eventually I would like to run OpenEMR and AvantFax on a Mac Mini server but the hardware modem is the obstacle right now.

     
  • Mark Peters

    Mark Peters - 2014-01-01

    Hi, Happy New Year everyone. I am trying to find a good modem that will work with hylafax. So far I tried to types and neither worked, one was us robotics that sends but doesnt receive. Please advise. Thx. Mark

     
  • Stephen Waite

    Stephen Waite - 2014-01-01

    check out hylafax's hardware compatibility list at hylafax dot org

     
  • Jack Cahn MD

    Jack Cahn MD - 2014-01-01

    I have had consistent success using the USB version of the Actiontec External USB/Serial 56K Modem (EX560LKU) with hylafax, one at home and two at the office server. You may need to find a used or refurbished model (cheap).
    http://www.amazon.com/Actiontec-USB-56K-External-Modem/dp/B0000CE3CH

    Jack Cahn MD
    OEMR Board

     

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